General Manager

General Manager National Corporate HousingNational Corporate Housing is seeking an experienced General Manager to lead and oversee the day-to-day sales and operations of one of our local offices. In this high-impact leadership role, you will drive financial performance, market visibility, and customer loyalty through strong business acumen, team development, and strategic execution. The ideal candidate is results-driven, service-oriented, and passionate about mentoring and managing cross-functional teams to achieve long-term success. At National, we don't just provide housing—we create home-like experiences for global business travelers and relocating professionals. With 28+ offices worldwide, we're a trusted leader in customized corporate housing and 360-degree services that make transitions seamless.Expectations for Success:Achieve year-round profitability of the marketHire, manage, and develop high-potential associatesLead, manage, and hold sales and operations team members accountableDrive the success of the business development team, including outside salespeopleAttend sales calls and deliver presentationsAchieve guest satisfaction survey score goalsReview client and guest relations issues and resolve when necessaryPerform periodic inspections to ensure inventory meets quality standardsGain market visibility and increase market share for the CompanyParticipate in industry and local market networking opportunitiesBuild local property partnerships and negotiate fees, terms, and rental ratesDevelop and implement short- and long-term strategic plans that align with organizational goalsEnsure the market adheres to Company standards and policiesManage budgets and P&L, including active participation in the annual budget preparation processReview and/or acquire new housing inventory as neededMaintain appropriate marketing materials for the market through collaboration with the marketing teamOther duties as assignedWhat Makes This Role Unique?A fast-paced, independent, motivated self-starter with a drive to succeed Proven history of success managing both sales and operations-focused team members Strong communication and presentation skills Bachelor's degree is ideal Management experience in relocation, hospitality, property management, corporate housing, travel, or real estate is a plus Excellent customer service skills Proficient in Microsoft Office (Word, Outlook, Excel) Some travel may be requiredBenefits:Competitive Base Salary $86,100- $102,600 annual salaryAnnual performance-based bonus of up to 10% of the Market's Net Income based on achievement of KPIsAnnual performance-based bonus of $15,000 based on achievement of company KPIsMedical, dental, and vision insurance options401k plan with discretionary matchCompany paid life insurance, short term disability, and long term disabilitySupplemental life insurance, critical illness, accident, and identity theft protectionOne-of-a-kind culture dedicated to Diversity, Equity, and InclusionInclusive Awards and Recognition ProgramVacation, sick, and floating holidaysPaid time offPaid volunteer timeWellness programComplimentary use of corporate apartments for vacation or travel (when available)National is a drug & alcohol-free workplace. Please note that we conduct a background check and 5 panel drug screen after a contingent offer has been made.Additional Information:Fair Labor Standards Act (FLSA): ExemptWill not provide assistance with relocation costsNational Corporate Housing is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.