Program Manager

Program Manager

Location: Raleigh, NC-Remote

Desired Skills: Project Management

Job Description

The Project Manager is a results-driven leader responsible for planning, executing, and finalizing a diverse portfolio of complex initiatives, spanning both customer-facing solutions and critical internal improvements.

Provide overall leadership, direction, and oversight for large-scale, mission-critical AWS IL-5 cloud programs supporting DoW operations.

This role requires effective leadership in managing cross-functional teams and ensuring projects are delivered on time, within budget, and to the required quality standards.

Champion project management best practices and drive process excellence within the scope of your projects.

Lead the full project lifecycle for a variety of complex projects, including:

• Developing and maintaining comprehensive project plans, schedules, and budgets
• Coordinating necessary resources and managing vendor relationships
• Monitoring project progress, identifying and mitigating risks, and resolving issues
• Ensuring projects are delivered on time, within budget, and to the required quality standards
• Conducting regular project status meetings with stakeholders and leadership
• Preparing and presenting project reports and presentations
• Liaising between client, solution consultants, solution engineers and subcontractor personnel to ensure safe, timely, and profitable outcome
• Identifying and securing necessary approvals for all changes in project scope, budget and/or schedule
• Promoting behavior-based safety in execution of the project and modeling safe work habits
• Driving consensus and commitment across diverse stakeholder groups, leveraging strong influencing skills to navigate complex organizational dynamics and achieve project objectives

Build and sustain effective relationships with clients and internal stakeholders, ensuring satisfaction and successful project outcomes.

Serve as the primary point of contact for clients on all project-related matters, demonstrating exceptional communication and problem-solving skills.

Proactively identify, address, and resolve client and internal concerns to maintain trust and loyalty.

Contribute to the definition and implementation of project management strategies and best practices within the PMO.

Utilize and support process improvement methodologies such as Lean Six Sigma and Kaizen, implementing efficiencies that enhance project delivery.

Contribute to a collaborative, supportive, and high-performing team environment that encourages innovation and shared success.

Collaborate effectively in a highly matrixed, cross-functional global organization.