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Customer Service Team Leader: Elevate the CX

Brand Addition

Brand Addition is seeking a Customer Service Team Manager in St. Louis, MO to lead our in-house team of four Customer Service Representatives. You will drive daily performance, development, and exceptional customer experiences across email, phone, and live chat in a technology-enabled environment. You will establish clear performance expectations, conduct reviews, and coach for continuous improvement while partnering with Merchandising and Account Management to optimize the customer journey and #J-18808-Ljbffr

Vacancy posted 1 day ago
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