Patient Registration Representative

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Greetings,




This is Priya from Siriinfo Solution . Our client is looking for Patient Registration Representative. Please find the Job description below and if you're comfortable, please do share your resume at View email address on us.fitly.work







JOB DESCRIPTION:




Role Title: Patient Registration Representative
Location: Whittier, CA



Duration: 16 Weeks

Title: Patient Registration Representative
Monday to Friday 8:30 am to 5pm with some weekends




Shifts per week/schedule: 5 shifts/ 8 hours 08:30-17:00 weekends required




Must have availability to train 9-5 for the first 2 weeks

POSITION SUMMARY

Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts. Calculates and secures patient liability, including

copayments, coinsurance and deductibles in an efficient, accurate and hospitable manner to ensure that the patient, physician and hospital's needs are met.

SPECIFIC SKILLS NEEDED:

Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.

Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required

Demonstrate ability to learn quickly, and follow directions as outlined in policies or given by Supervisor

Strong Computer skills and Knowledge in Word, Excel and ability to maneuver through multiple screens in a timely manner

1+ year of medical office /hospital/medical billing work experience preferred

Medical terminology knowledge strongly preferred

Insurance knowledge required

Ability to multi-task in a fast and high pressured environment

Stringent adherence to all HIPAA laws

Strong typing skills 45 and up wpm is required

Strong analytical skills, problem solving. The ability to act and decide accordingly.

Excellent Customer service and phone skills with a background in the medical industry

Ability to travel to off-site locations (Outpatient only)

EDUCATION/EXPERIENCE/TRAINING

One year experience in a high volume healthcare facility or medical office setting with strong computer and customer service experience required

High school graduate required or equivalent, evidence of continuing education preferred.

Medical terminology strongly preferred

Insurance and billing experience strongly required

Drivers License; ability to travel to off-site locations (Outpatient only)

Bilingual Spanish or Chinese (Mandarin) preferred

DUTIES AND RESPONSIBILITIES

• Safeguards and preserves the confidentiality of patient's protected health information in accordance with State and Federal (HIPAA) regulatory requirements, hospital and departmental policies.
• Guest Relations: Exhibits positive guest relations skills by extending oneself and being hospitable to patients, physicians, coworkers, and visitors at all times.
• Organizational skills and Efficiency: Able to solve problems without compromising the patient's needs. Sets priorities, integrates changes and organizes work activities in a logical and timely manner. Demonstrates a consistent level of performance and productivity.
• Flexibility: Demonstrates ability and willingness to work productively in all registration departments. Exercises independent and efficient judgment in times of need and emergency situations while adhering to departmental and hospital policies. Demonstrates willingness to adjust schedule to meet departmental and census needs (management's discretion). Provides assistance and information to patients, physicians, department members and others, as needed.
• Complies with all Policies and Procedures, demonstrate accuracy through attention to detail.
• Minimum standard: 95% of all registrations must be 100% correct to include all data entry, insurance cards photocopied or scanned, all forms signed and complete. To include but not exclusively:
• Collections: Utilizes positive collection skills, as per policy, while complying with EMTALA laws. Ensure Emergency/ Maternity/ Urgent patients understand that services are provided regardless of ability to pay. Notifies add on patients of their liability in an informative manner as outlined per policy. Request payment from all patients with out-of-pocket, co-pay, and coinsurance. Educates patients about their insurance coverage along with their financial responsibility in a clear and compassionate manner, keeping in mind the mission and values of PIH Health which includes uncompensated care program and Hospital Presumptive Eligibility screening by setting the appropriate format for the financial counselor to speak with them with further education.
• Growth: Demonstrates participation in the Performance Improvement program and ability to turn problems into opportunities for improvement. Demonstrates an active interest in improving current level of skill and knowledge by regularly reviewing Policy and Procedure via Intranet, actively participates in bi-monthly staff meeting discussions as well as other hospital required education and intellectually curious and able to see the "big picture". Demonstrates willingness and ability to learn new skills and to adapt to change with a positive attitude; and overall commitment to the key values, vision, mission, and goals of the organization. Interest in promoting to Registration Representative II and Financial Counselor.
• Attendance: Adheres to attendance and tardy policy and provides notification of absence per policy. Maintains a satisfactory attendance record, not limited to tardiness and leaving work early. Takes responsibility for keeping and knowing work schedule. Notifies supervisor far in advance of requests for schedule changes so minimal disruption occurs with current work requirements and or pending projects. PTO requests are made in a timely manner per department requirement (understanding that there is no guarantee PTO will get approved). Reports unscheduled absences to management/department at least 2 hours prior to the beginning of the scheduled work shift per policy. Follows Kronos policy for swiping in/out for all scheduled shifts. Uses Time Correction forms minimally; no more than 7 correction forms in any 4 week period. Time Correction forms are completed and accurate and turned into Supervisor/Manager/Director on the day incident occurred with time clock.
• Safety: Maintains a clean and safe work environment per policy. Reports all problems immediately. Completes CBT exams and annual health evaluations before annual review.
• Performs other duties as assigned, with professionalism.

Requirement Details

• Job Title: Patient Registrar
• Profession: Non-Clinical Administrative
• Specialty: Patient Registrar
• Client: PIH Health - PIH Health Whittier Hospital
• Location: Whittier, CA, 90602
• Start Date: 10/19/2026
• Duration: 16 Weeks

Pay & Schedule

• Pay: $23.00/hr on W2 (All Inclusive)
• Shift: Day 5x8-Hour (08:30 - 17:00)
• 8-hour shifts
• Must be available for weekends and holidays
• Rotating weekends are mandatory

If you are interested please share below details.

• Updated Resume
• DOB
• Last 4 digit SSN
• RTO (Requested Time Off)
• Current City & ZIP Code (within 30 miles)
• 2 Professional References
• Availability for weekends and holidays
• COVID/Flu vaccination status (Flu requirements apply per facility)
• Driving License
• Confirmation of previous employment at PIH Health (if applicable)
• Interview timeslot

Priya Dhiraniya



Technical Recruiter



Siri Info Solutions Inc
Ph : View phone number on us.fitly.work


View email address on us.fitly.work