Technical Assistance Manager

Manufactured Housing and Cooperative Development Center (MHCDC) Technical Assistance Manager

This position is classified as Exempt, Permanent and Full-Time, and reports to the Manufactured Housing and Cooperative Development Center (MHCDC) Director and is a union position represented by CWA Local 7901.

This position is a Grade 6 with a starting Salary of $62,231 - $69,351

Organizational Overview

CASA of Oregon (CASA) began its work more than 30 years ago by supporting local organizations that provide housing for farmworkers and other populations who have been marginalized in primarily rural areas throughout the state. Today, we enhance economic and housing security for Oregonians in need by working in four key areas:

• Manufactured Housing Cooperative Development Center (MHCDC) – We develop and support manufactured-home community resident-cooperatives through organizing, training, and technical assistance. We also support the negotiation and oversight of the purchase and financing.
• Real Estate Development (RED) – We partner with local community organizations and nonprofit housing sponsors to increase the stock of—and improve existing—affordable rental housing and community facilities. We serve as a developer, consultant, and technical assistance provider.
• Family Economic Opportunity (FEO) – We partner with local agencies to administer Individual Development Accounts (IDAs), which enable individuals and households with limited financial resources to save and build assets at an accelerated pace through a match savings program.
• Community Loan Fund (CLF) – We provide financing to support the development and preservation of affordable housing and community facilities. Loans provided include predevelopment, construction, bridge and secondary permanent financing.

Equity Overview

By working alongside community organizations, we are able to build and renovate affordable housing and neighborhood facilities. We provide programs and resources that increase families' financial well-being. We are advocates, organizers and agents for change working throughout the state of Oregon.

Position Overview

The principal tasks of the MHCDC Technical Assistance Manager is to provide oversight of all post-purchase activities in the manufactured housing communities that CASA has assisted and will help ensure that each resident-owned community in their portfolio receives timely and appropriate technical assistance, as well as provide guidance to the cooperatives in compliance issues. This position requires regular travel throughout the state to meetings during the day and evenings and an occasional weekend.

Responsibilities

• Facilitates and manages ongoing board member leadership development and training by attending monthly cooperative board meetings. Training topics include, but are not limited to:
• Cooperative board leadership and governance.
• Cooperative board and member duties and responsibilities.
• Community organizing and communication with cooperative members.
• Advises on the establishment and management of cooperative committees.
• Short and long-term capital improvement planning.
• Assistance with marketing around vacancies and fair housing requirements.
• In-depth financial and community organizing training.
• Assist with the asset management of the cooperative through monitoring compliance with lender requirements, financing documents, regulatory agreements and other sources of financial, statutory and regulatory reporting requirements, including submittal of compliance reporting to investors, lenders, monitoring agencies and other stakeholders.
• Liaises with the cooperative attorney to ensure cooperative adherence to Oregon nonprofit cooperative law.
• Assists cooperative board members with annual renewals and business requirements including taxes, insurance, and state business registration.
• Assists cooperative board members with identifying resources (money, contractors, and professionals) to address any issues with the operations or maintenance of the park.
• Works closely with cooperative board members and the property manager in the creation of annual operating budgets and short and long-term capital improvement plans.
• Identifies performance and project issues as they arise; negative financial condition or trending, adequacy of reserve funding and implement strategies to correct.
• Facilitates capital reserve transfer requests.
• When appropriate, cross-trains the cooperative organizer to assist community residents with the formation of a non-profit cooperative in order to purchase and operate their manufactured home community as a resident-owned community.
• Creates benchmarks and monitors benchmark-compliance to ensure board and property optimum performance.
• Maintains effective relationships with community and industry groups, including partners, investor, lenders, and regulatory bodies.
• Updates, reports on and maintains data regarding their portfolio of coops, for CASA, ROC USA, state funding agencies and others who support the network.
• Other duties as assigned.

Qualifications

Education: AA in accounting, housing, planning, organizational development, business, or related field is preferred. Experience leading and or working with boards and cooperatives is highly valued and may be substituted for education.

Experience: One to three years' experience in property management, community or affordable housing development or asset management, and experience working with individuals and families from varying economic and social backgrounds, nonprofits, community representatives, lenders and other stakeholders in the development process; or experience with cooperatives and/or cooperative development.

• Familiarity with affordable housing or experience in community development or organizing.
• A good understanding of small business or housing operating budgets and operating statements is preferred.
• A good understanding of property management is preferred.
• Strong people skills and emotional intelligence.
• A commitment to working with people from varying economic and social backgrounds.
• Familiarity with the cooperative model.
• Experience with leadership development and board of directors trainings.
• A demonstrated capacity to work with persons with diverse personalities and communicate information necessary to complete projects.
• A demonstrated ability to plan and manage multiple projects effectively and efficiently.
• A demonstrated capacity to work independently and perform complex tasks with minimal supervision.
• Effective oral and written communication skills.
• Proficiency with MS Excel, MS Word and a familiarity with Google Workspace is preferred.
• A commitment to working in a bicultural/bilingual environment.
• Strong preference for bilingual Spanish/English language fluency – language differential is paid.
• Experience with group facilitation and dispute resolution skills.
• Have a valid driver's license and access to appropriate transportation.
• This position will require regular travel to resident-owned communities across the state and will require regular weeknight and periodic weekend work. Eligible travel expenses are reimbursed by CASA.

Work Environment

• This position requires regular travel both in state and to trainings out of state including day, evening and periodic weekend work.
• Hybrid work setting and flexible schedule available to accommodate evening and some weekend work.

Physical and Sensory Capability Requirements

• Ability to sit for long periods of time.
• Ability to: stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl; Lift, carry, and place items of up to 25 pounds.
• Maintain sustained concentration on computer screens.
• Use keyboards and a variety of computer peripherals.
• Must have a valid driver's license with consistent access to reliable transportation.
• Must be able to drive both day and night and travel to rural areas during the week and on weekends.

This is a union position represented by CWA Local 7901.

How to Apply

Please email Director of the Manufactured Housing and Cooperative Development Center Rose Ojeda at View email address on click.appcast.io with your resume and cover letter.