Delivery & Customer Experience Specialist

Dental insurance Health insurance Training & development Delivery & Customer Experience Specialist

Be the reason customers love their Kimbrell’s experience.

At Kimbrell’s Furniture, delivery isn’t just dropping off products—it’s the final and most important impression we leave with our customers. We’re looking for a Delivery & Customer Experience Specialist who takes pride in their work, values professionalism, and delivers a true white-glove experience every time.

As a key member of our team, you’ll play a vital role in both delivery operations and in-store support:

White-Glove Delivery

Deliver, assemble, and set up furniture and appliances in customers’ homes Review orders with customers and confirm satisfaction before leaving Showroom & Warehouse Support

Assist with merchandising, floor setup, and product displays Move and stage furniture between the warehouse and the showroom Help maintain a clean, organized, and customer-ready store Operations & Inventory

Prepare delivery routes and stage merchandise Receive and track incoming inventory Customer Support & Collections

Assist with customer account follow-ups when needed Support repossession efforts (when authorized) in a professional manner ⭐ Exceptional customer service and positive feedback Safe, damage-free deliveries On-time performance and accurate documentation Strong customer service and communication skills Basic mechanical ability (furniture assembly) Indoor and outdoor work in varying conditions Full-time schedule with weekend availability Be part of a customer-first culture Make a real impact on the customer experience Join a team that values hard work, service, and professionalism Apply today and help deliver more than furniture—deliver an experience.

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