Travel Communications Specialist
Truedirectionhi
We are seeking a Travel Communications Specialist to help manage clear timely communication throughout the travel planning process. This role is ideal for someone who is organized professional and enjoys helping clients stay informed while keeping travel details accurate and easy to understand.
Responsibilities
Communicate with clients regarding travel plans preferences schedules and updates
Provide clear information about itineraries reservations destinations and travel services
Respond to client questions and assist with travel related requests
Coordinate communication with travel partners and service providers
Research travel information and share relevant updates with clients
Assist with itinerary changes special arrangements and scheduling updates
Maintain accurate client records correspondence and travel details
Review information for accuracy before sending client communications
Follow up on outstanding requests and help keep travel plans moving forward
Maintain a professional and helpful communication experience throughout the planning process
Requirements
Strong written and verbal communication skills
Excellent organization and attention to detail
Customer service focused and professional
Comfortable communicating through email and online platforms
Able to manage multiple conversations requests and deadlines
Comfortable working independently in a remote environment
Reliable responsive and willing to learn
Comfortable learning new digital tools and systems
Previous travel or customer service experience is helpful but not required
Training provided
What We Offer
Fully remote work environment
Flexible scheduling
Training and ongoing support
Access to industry tools and resources
Professional development opportunities
Eligibility
Applicants must be legally authorized to work in the United States United Kingdom Australia or Mexico.
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