AR Specialist

Job Description

The AR Specialist is responsible for managing collections, reconciling customer accounts, and ensuring accurate cash application and revenue reporting. This role owns customer accounts end-to-end, partnering with billing and sales to resolve discrepancies and drive timely payments.

Key Responsibilities:

• Manage collections process, including outreach on past-due balances and tracking promised payments

• Review daily cash posting activity to analyze payments and resolve misapplied cash, short pays, and overpayments

• Perform account reconciliations and investigate discrepancies across multiple invoices

• Serve as the main point of contact for customer inquiries, owning issues through resolution

• Partner with Billing to correct invoice errors, process credits/rebills, and ensure billing accuracy

• Support PO-related collections by working with Sales to obtain required documentation

• Generate and review AR aging and revenue reports, identifying risks and trends

• Verify banking details and ensure accurate payment processing

• Assist with ad hoc reporting and AR-related projects

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to View email address on click.appcast.io learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:

Skills and Requirements

• Associates degree in Accounting, finance or business

• 4-5+ years of AR and collections experience

• Proficient in Excel (Pivot tables &U Vlookups). Using excel daily.

• Strong phone communication skills. This role requires communication with vendors and internal stakeholders.

• Must be able to multitask and have strong attention to detail • Bachelor’s degree