Principal AI Architect - Technology, Media & Telecommunications (TMT) - Senior Manager - Consulting

Principal AI Architect - Technology, Media & Telecommunications (TMT) - Senior Manager - Consulting Location: New York Other locations: Anywhere in Country Requisition ID: 1683401 The opportunity We are looking for a Principal AI Architect to join our team and lead our AI initiatives, driving innovation and excellence in AI strategy and implementation within the Technology, Media, and Telecommunications sector. The ideal candidate will bring deep expertise in AI and machine learning technologies, a proven track record of delivering innovative AI solutions, and a passion for leveraging AI to drive significant business outcomes for our clients. This is a high growth, high visibility area with plenty of opportunities to enhance your skillset and build your career. Your key responsibilities As a Principal AI Architect your role encompasses formulating technical solution designs and leading conversations for our Technology, Media, and Telecommunications (TMT) clients. Your primary objectives will include understanding client needs, architecting tailored AI solutions, and conducting workshops and design sessions. You will be expected to devise and implement AI strategies tailored to specific TMT client needs, develop prototypes and proofs of concept (PoCs) to simplify complex sales cycles, and ensure the smooth integration of AI and data platforms into our clients’ technology ecosystem. In addition, you will lead both technical and non-technical members to drive the successful delivery of our professional services. Architect complex and multi-layered AI systems, ensuring they are scalable, resilient, and tailored to drive transformative outcomes in the TMT sector. Lead the technical design and deployment of enterprise‑grade AI solutions, leveraging cloud‑native architectures for optimal data management and analytics. Conduct technical deep‑dive sessions to extract nuanced AI requirements, crystallizing them into robust execution plans with measurable success criteria. Design for and enforce AI governance frameworks to address ethical considerations, regulatory compliance, and robust security postures in solution design. Harness cutting‑edge AI methodologies, including computer vision and Gen AI / advanced Natural Language Processing, to deliver tangible improvements in client operations. Translate complex analytical findings into actionable insights for C‑suite stakeholders, employing advanced data visualization techniques. Drive the technical growth of AI Engineers and Data Scientists, instilling best practices in software engineering, algorithm optimization, and systems integration. Evaluate and integrate emergent AI technologies and methodologies to maintain a competitive edge in the firm’s service offerings. Serve as a technical authority on data architecture, championing the adoption of modern data technologies for high‑volume, high‑velocity data ecosystems. Orchestrate the execution of AI projects with precision, ensuring adherence to technical specifications, deadlines, and quality benchmarks. Maintain an expert‑level understanding of industry‑specific trends and technology advancements to inform strategic solution architecture. Cultivate excellence within AI project teams, promoting a culture of technical rigor and collaborative problem‑solving. Strategize and steer business development activities, forming enduring client partnerships through the delivery of impactful AI‑driven solutions. General and Technical Experience 8-10 years’ experience in industry or technology consulting. Deep knowledge of AI disciplines, such as machine learning, deep learning, NLP, speech‑to‑text, computer vision, etc. Ability to design end‑to‑end AI solutions that include data collection, preprocessing, model development, deployment, and monitoring. Exceptionally proficient in advanced Python programming for AI. Hands‑on experience with stable and evolving AI frameworks and design patterns. Must have deployed AI models in Production. Demonstrated leadership in guiding teams to design, test, deploy, and refine AI models, incorporating MLOps and AIOps practices. Practical knowledge of AI governance principles and implementation methodologies within AI pipelines and solutions. Excellent leadership, communication, and project management skills. A valid driver’s license in the US; willingness and ability to travel to meet client needs. Industry Experience Extensive experience in telecommunications sector, with a strong understanding of industry trends. Experience with Telecom customer lifecycle – Marketing, acquisition, onboarding, billing, customer care. Experience with Telecom network management – install, maintenance and repairs, network and call data collection, network optimization. Understanding of customer segmentation, churn prediction, and recommendation systems tailored to media and telecommunications. Understanding of revenue assurance – data, systems and processes. Knowledge of regulatory and compliance considerations specific to the TMT sector. Experience with OSS/BSS systems – implementation, enhancement, maintenance and support. Familiarity with telecommunications protocols (e.g., 5G, LTE, fiber) and their implications for data science. Proven ability to design and implement machine learning solutions that enhance network performance and customer experience. Experience analyzing large‑scale datasets from telecommunications networks, including call detail records and performance metrics. Education Required: BS in STEM with significant focus on AI, Computer Science, Data Science or ML. Preferred: MS in AI, Data Science or ML. What we offer you We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $144,000 to $329,100. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $172,800 to $374,000. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Join us in our team‑led and leader‑enabled hybrid model. Our expectation is for most people in external, client‑serving roles to work in person 40‑60% of the time over the course of an engagement, project or year. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well‑being. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law. EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at View email address on click.appcast.io. #J-18808-Ljbffr Ernst & Young Advisory Services Sdn Bhd