Program Manager

OUR CORE PURPOSE:

As an expression of God's love in Southwest Florida, we exist to ensure that no one experiencing hunger, homelessness or addiction is alone or without a pathway for their journey from crisis to contributor. Together with our partners and participants, we cultivate communities where people are progressively seen, accepted, challenged , and supported.

GENERAL SUMMARY

Oversees and directs the overall administration of Campbell Lodge. Is responsible for the day-to-day operations of the facility, including program, procedures, guidelines, food service, maintenance, and safety & security. Manages and monitors staff. Has primary responsibility for community relations and interagency events. Also serves as a spiritual leader for Campbell Lodge in spreading the message and commission of Jesus in Matthew 25. Ensures that the overall plans/goals adhere to the SMH mission statement, which is "providing a spiritual environment that is both compassionate and disciplined."

St. Matthew's House is a faith based 501(c)(3) charitable organization that exists to transform lives in a spiritual environment that is both compassionate and disciplined.

ESSENTIAL LEADERSHIP TASKS

• Oversight of Annual Budget for Campbell Lodge facility
• Monitors and approves AP Invoices and P-Card expenses
• Responsible for oversight and supervision of all Program Staff, Security Staff, and the Case Management Team
• Maintains and communicates the weekly staff schedule
• Conducts audits of documentation ensuring continuity and accuracy of notes
• Oversees and maintains proper protocol and adherence to all policies and procedures as they relate to the shelter programs
• Ensures proper maintenance of Campbell Lodge property
• Maintains an open door policy with staff for listening, teaching and praying as need arises
• Coaches staff and clients through personal example and discipleship
• Performs annual reviews for all shelter Program Staff, Security Staff and Case Management Staff. Recommending pay increases and performance improvement plans if and when appropriate
• Ensures that program fees remain current and waivers are properly processed
• Approves appropriate housing for each client and makes appropriate changes as needed
• Plan and coordinate onsite meetings and classes as needed
• Obtains and utilizes volunteers and workshop presenters as needed
• As needed, attends meetings with representatives of other agencies to keep the community up to date regarding SMH, as well as keeping SMH up to date on services provided through outside agencies
• Maintains and develops relationships with outside vendors
• Any additional tasks assigned by the Sr. Director of Programs and Housing

Requirements

Education: Bachelor's Degree or equivalent work experience.


Experience: 4+ years of experience in a non-profit ministry working directly with homeless individuals.


Confidentiality: Works with confidential information - account numbers


Mental/Visual Demands : Flow of work requires normal mental and visual capabilities.

Physical Demand: The employee is required to handle, feel and/or reach with hands


and arms, squatting, bending, and constantly moving on a regular basis. The employee must frequently lift and/or move up to 25 pounds. Employee must be able to stand for a minimum of 4 hours at a time, this includes doing rounds which requires a variable distance in walking.

Working Conditions: Working in different weather conditions outside is to be expected.

Must be willing to occasionally work non-standard work schedule including nights, weekends, and other unusual hours due to business needs.