Product Application Specialist

Haemonetics seeks a Product Application Specialist to provide technical support for medical device customers across North America. The role involves addressing product inquiries, delivering training, supporting new implementations, and collaborating across departments to drive customer satisfaction and business growth.

Responsibilities

• Provide technical support for assigned customers on product, quality, and application inquiries
• Develop and deliver technical education and training programs to internal and external customers
• Support product implementations and customer onboarding with cross-functional collaboration
• Act as liaison between customers and internal teams to communicate feedback and opportunities
• Support sales and marketing initiatives and represent technical expertise during customer meetings

Requirements

• 1-2 years technical experience with medical devices or clinical plasma collection background
• Bachelor's degree required; biomedical, electrical, or computer engineering preferred
• Strong presentation and communication skills
• Ability to troubleshoot product and customer issues
• Ability to work effectively within cross-functional teams
• Domestic travel capability of approximately 50%
• Customer product integration and training experience desired

Compensation: $68,200-$116,000 annual