Marketing & Communications Coordinator

The Marketing & Communications Coordinator provides executional and administrative support for the Credit Union’s marketing and communications efforts. This role is responsible for managing day-to-day marketing communications, social media content, and internal messaging, while coordinating marketing operations and providing limited administrative support for Executive Team and Board-related activities. The position supports the delivery of marketing initiatives and ensures consistency, accuracy, and timeliness across communications, allowing leadership to focus on strategy and growth. Major Duties and Responsibilities 30% Manages, schedules, and posts content across the Credit Union’s social media platforms in alignment with the marketing calendar and brand standards. Assists with drafting, formatting, and publishing marketing communications, including promotions, announcements, product updates, and financial education content. Ensures accuracy, required disclosures, and brand consistency across marketing channels. 20% Maintains and updates the marketing calendar. Supports execution of marketing campaigns, promotions, and internal communications by coordinating timelines, deliverables, and materials. Organizes marketing assets, templates, files, and documentation, and assists with gathering and organizing campaign-related information for reporting purposes. 20% Supports internal communications including employee announcements, recognition posts, and internal campaigns. Assists with logistical and administrative support for marketing-related events, community outreach, and financial literacy initiatives. Prepares materials for meetings, presentations, and events as needed. 20% Provides clerical and administrative support to the Executive Team related to Board of Directors activities, including formatting documents, organizing meeting materials, and assisting with meeting logistics and follow-up items. Maintains professionalism and confidentiality when handling sensitive information. 10% Provides limited clerical support for HR-related tasks such as document preparation, onboarding materials, and internal communications, as directed. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Knowledge and Skills Experience Two to five years of experience in marketing support, communications, or administrative coordination roles. Education/Certifications/Licenses Associate’s degree or completion of a relevant course of study; related experience may substitute. Interpersonal Skills Courtesy and tact are essential elements of the job. Work involves personal contact with members, employees, and others inside and outside the organization, generally regarding routine matters for the purpose of giving and obtaining information, instructions, updates, or referrals. Communications typically involve shorter, non-in-depth discussions. Other Skills Strong attention to detail and accuracy Effective written communication and proofreading skills Organizational and time-management skills Ability to manage multiple tasks and deadlines Familiarity with social media platforms and content scheduling tools Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ability to handle sensitive and confidential information with discretion Ability to work independently within established guidelines and priorities Professional demeanor and member-focused mindset ADA Requirements Physical Requirements This position involves primarily sedentary work performed in an office environment. The employee must be able to sit or stand for extended periods and perform limited physical exertion, including occasional lifting of up to 10 pounds. The employee must be able to operate standard office equipment and technology, including computers, keyboards, telephones, and office software. The position requires the ability to work on a computer for extended periods of time. The employee must be able to climb or descend stairs in the event of an emergency and maintain regular, reliable, and timely attendance. Occasional schedule flexibility may be required to support marketing events or meetings. Working Conditions The position is performed primarily indoors in a climate-controlled, shared office environment with minimal noise. The role involves routine use of standard office technology and equipment. Occasional participation in meetings or events outside the immediate work area may be required. Mental and/or Emotional Requirements Must be able to perform assigned job functions independently within established guidelines and with appropriate supervision. Must be able to read, understand, and carry out written and verbal instructions. Must be able to perform basic mathematical calculations, spell accurately, and demonstrate proficiency with standard computer applications. Must be able to communicate clearly and present information in a logical and understandable manner. Must be able to work effectively both independently and as part of a team. Must be capable of managing multiple tasks and changing priorities while meeting deadlines and maintaining accuracy and quality. Must be able to interact professionally and respectfully with individuals from diverse backgrounds and at various levels within the organization, while maintaining discretion and confidentiality in handling sensitive information. #J-18808-Ljbffr