Guest Service Host

The Lounge Host Person is responsible for delivering a seamless and engaging guest arrival experience within a Wynn Las Vegas lounge environment. This role combines elevated hospitality with a dynamic, social atmosphere, ensuring efficient guest flow while providing attentive, personalized service. The Lounge Host serves as the first point of contact for guests and works closely with management, VIP services, and front-of-house teams to create a welcoming, high-energy, and polished environment consistent with Wynn’s service standards. Manage reservations, guest lists, and walk-in traffic in a fast-paced lounge setting Strategically manage floor flow to optimize both guest experience and revenue opportunities Atmosphere & Floor Awareness Maintain awareness of music, lighting, and overall lounge ambiance to align with brand standards Act as a liaison between guests, servers, bartenders, and management Work collaboratively with security, nightlife, and service teams to ensure smooth operations Maintain organization and cleanliness of the host stand and entry area Ensure menus, reservation platforms, and guest lists are current and accurate Attend pre-shift meetings to stay informed of events, VIP guests, and reservations Compliance & Brand Standards Follow all company policies, safety protocols, and local regulations (including ID verification where applicable) Maintain professionalism and discretion while representing the Wynn brand High school diploma or equivalent required

• 1–2+ years of experience in a lounge, nightlife, restaurant, or hospitality setting preferred
• Customer-focused mindset with the ability to engage diverse guest profiles

Lounge environment within a luxury resort setting High-energy atmosphere with music, crowds, and late-night hours Requires evenings, weekends, holidays, and extended shifts Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. FLSA Status: Non-ExemptDivision: 22700 - F&BCareer Areas: Food & BeverageStatus: Steady Extra