General Manager

Job Description

Job Description

About Us
One Pie Pizza Co. is a Buffalo-style pizzeria in West Seneca. We’re known for real Buffalo pizza, vegan and gluten-free options, catering, and showing up for our community. We’re growing, and we’re opening a second shop in Southgate Plaza. We need a General Manager to help build it from day one.

What You’ll Do

• Run day-to-day operations: opening and closing, prep, the line, and the counter
• Hire, train, schedule, and lead a team of front- and back-of-house staff
• Help get the new store open: setting up, stocking, and training the first crew
• Keep food quality, speed, and consistency at One Pie standards
• Handle inventory, ordering, food costs, and labor costs
• Manage online and phone orders, catering orders, and third-party delivery
• Keep the shop clean, safe, and health-code compliant
• Handle customer issues quickly and in a friendly way
• Work with the owner on local marketing, business initiatives, and community events

What We’re Looking For

• 3+ years of restaurant management experience (pizza or high-volume takeout is a plus)
• You know how to build and keep a strong team
• Comfortable with a POS system, scheduling tools, and basic numbers like food and labor costs
• ServSafe Manager certification, or willing to get it
• Available nights, weekends, and Bills game days
• Reliable transportation
• You care about good pizza and good people

Why One Pie

• Get in on the ground floor of a growing local business
• Real say in how the new shop runs
• [Paid time off / employee meal/bonus / other perks]
• Room to grow as we grow