Portfolio Operations Manager

The Portfolio Operations Manager serves as the operational leader of the Portfolio Operations Lane within the Portfolio Management & Operations Office (PMO&O) and functions as the primary extension of division leadership across the Division's three-pillar operating model. This role is responsible for owning the portfolio operating rhythm, governance frameworks, executive coordination, and cross-functional integration that enables the Division Leader to effectively lead all inclusive organizational pillars simultaneously. The Portfolio Operations Manager partners closely with Delivery Directors, the General Manager – Model T, Program Managers, IG corporate stakeholders, and the broader PMO&O team to ensure portfolio activities remain aligned, visible, and executable. This role plays a critical leadership role during PMO&O stand-up, organizational mobilization, governance activation, and long-term operational maturity. Key Responsibilities Own the Division's leadership operating rhythm Coordinate executive meetings, governance cadence, and strategic reviews Manage portfolio-level action tracking and follow-up Prepare executive briefings and leadership reports Drive accountability for cross-organizational commitments Cross-Functional Integration Serve as the primary coordination point across Model T and PMO&O Align organizational priorities across delivery and enablement pillars Manage portfolio-level dependencies and resource allocation discussions Resolve cross-functional escalations Governance & Standards Oversight Oversee PMO&O governance framework execution Ensure portfolio standards are consistently applied Champion organizational consistency across delivery organizations Support audit readiness and operational reviews Strategic Initiative Management Lead strategic PMO&O initiatives Coordinate cross-divisional projects Support business growth opportunities Drive continuous improvement of the portfolio operating model Executive Operations Support Act as a force multiplier for the Division Leader Manage executive communications and stakeholder engagement Support executive presence at internal and client-facing events Protect leadership capacity and prioritize executive time Serve as the first escalation point for portfolio-level issues Coordinate resolution across delivery organizations Maintain visibility into critical risks and issues Provide structured updates to leadership Phase 1 – PMO&O Stand-Up Establish governance framework and operating rhythm Define PMO&O team roles, processes, and SOPs Develop executive cadence and review structures Activate full PMO&O capabilities Manage portfolio coordination across all three pillars Drive continuous improvement of operating processes Expand PMO&O capacity as Model T and the portfolio grows #J-18808-Ljbffr Insight Global