Operations Supervisor

JOB TITLE : Operations Supervisor

JOB TYPE : Direct-Hire

LOCATION : Yonkers, NY – On-site

START DATE : September/October 2026

SHIFT : All shifts needed: 1st - Monday–Friday, 6:00 AM–2:30 PM, 2nd - Monday–Friday, 2:00 PM – 10:30 PM, or 3rd - Sunday–Thursday, 10:00 PM – 6:30 AM

We are seeking an experienced Operations Supervisor to lead a frontline team in a fast-paced operational environment. This role is best suited for a proven people leader who can manage day-to-day execution, develop employees, address performance issues, and maintain accountability across a sizable hourly workforce.

Responsibilities

• Lead the daily activities of approximately 20–30 frontline employees, including work assignments, staffing adjustments, and execution against operational goals.
• Conduct performance reviews, deliver coaching and feedback, and manage employee performance through clear expectations and accountability.
• Handle corrective and disciplinary matters in partnership with Human Resources, including documentation and employee meetings.
• Maintain a visible leadership presence with the team and actively support employee engagement, development, and retention.
• Monitor workflow, productivity, quality, and operational issues, taking appropriate action to resolve problems and maintain performance.
• Support employee training and ensure team members are prepared to perform their assigned responsibilities safely and effectively.
• Partner with internal departments and leadership on process improvements, equipment-related initiatives, and broader operational priorities.

Qualifications

• 4+ years of supervisory experience with direct responsibility for frontline employees.
• Demonstrated experience managing a sizable hourly workforce, ideally including teams of approximately 20–30 or more employees.
• Proven experience conducting performance reviews, coaching employees, and managing performance concerns.
• Hands-on experience managing corrective and disciplinary actions in partnership with Human Resources.
• Experience supervising employees in a production, operations, warehouse, distribution, or similarly structured environment.
• Strong ability to direct work across multiple operational areas while balancing staffing, workflow, quality, and productivity needs.
• Demonstrated leadership, communication, problem-solving, judgment, and decision-making skills.

EOE STATEMENT:

We are an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.