Forensic Court Clinic Operations Manager, Correctional Health Services

NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems, providing medical, nursing, mental health, substance‑use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to direct patient care, CHS leverages the resources of the largest municipal health care system to help discharged patients successfully return to their communities and plays a pivotal role in New York City’s criminal justice reform efforts. Duties & Responsibilities CHS has been the direct provider of health care in the New York City jails since 2016. The in‑jail clinical services include medical, nursing, and mental health care; substance‑use treatment; social work; dental and vision care; discharge planning; and reentry support. CHS also operates the city‑wide Forensic Psychiatric Evaluation Court Clinics (FPECC), providing objective, high‑quality forensic mental‑health examinations to assist the court in making final legal determinations regarding fitness and/or sentencing. Position Overview Under the supervision of the Clinic Administrator, the Coordinating Manager oversees the daily operations of the Forensic Psychiatric Evaluation Court Clinics, including receipt, scheduling, and efficient processing of all CPL 730 and 390 evaluations. The manager maintains a safe, professional, and strategically innovative work environment and directly supervises the Associate Coordinating Manager and Clerical Associate. Technological skill and working knowledge of legal processes are preferred. Essential Job Functions Responsible for all boro‑ or site‑specific day‑to‑day operations management for assigned areas Provides oversight of site scheduling, and conveys metrics and insights on a regular basis to Clinic Administrator to convey clinical staff’s compliance with site’s productivity targets Oversees processes to find areas of improvement and is expected to define and independently implement site‑level interventions to improve scheduling efficiency for assigned FPECC location/s Analyze and create reports around the current overall state of the clinic Adheres to timelines and goals as developed in collaboration with senior leadership Observe, review, and analyze processes to identify inefficiencies and areas of improvement Collaborate with leadership to set departmental goals Develop and maintain working relationships with all stakeholders involved with the clinics, including (but not limited to) judges, court personnel, DCAS, DOC, NYPD, attorneys, and CHS leadership Promote internal development and growth of employeesTake initiative with clinic function, operate clinics with minimal supervision Long term planning to create initiatives that further the goals of the clinic and CHS Supervision of staff and delegating responsibilities Trains new FPECC administrative staff on daily responsibilities and general workflow Leads and participates in operations and interdepartmental meetings Minimum Qualifications Master’s degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and one (1) year of full‑time experience in a medically‑oriented health care and medical support systems environment; or Bachelor’s degree from an accredited college or university in disciplines listed in “1” above; and two (2) years of full‑time experience in a medically‑oriented health care and medical support systems environment; or A satisfactory equivalent combination of education, training and/or experience, in which each year of relevant training and/or experience can be substituted for 30 semester credits from an accredited college or university. However, all applicants must at least have a Bachelor’s degree. Department Preferences A Baccalaureate degree from an accredited college or university in Public Health, Public Administration, Business Administration, Social Work, Psychology or Rehabilitation Counseling; and Minimum of three (3) years of experience in a supervisory or administrative capacity in health care administration or operations management; or, An equivalent combination of training, education and experience in related fields and educational disciplines. #J-18808-Ljbffr