Crisis Intervention Counselor

Adult Services ClinicianCareer opportunities abound at SOUND! SOUND Behavioral Health is growing, and we are hiring an Adult Services Clinician in Auburn, WA! We offer a supportive working environment, excellent and abundant supervision, and opportunities for professional growth. The clinician will help clients understand their behaviors, teach clients how to change their responses to unfavorable situations, and assist clients in developing healthier coping mechanisms.Sound clinicians are focused on demonstrating compassion, patience, and understanding when treating clients. We believe in and advocate for Diversity, Equity, Justice, and Inclusion for our team and clients.Schedule: Monday- Friday 8:00 AM - 5:00 PMLocation: 4238 Auburn Way N Auburn, Washington 98002 United StatesAccepting Applications until October 2nd, 2026.ResponsibilitiesThe clinician in this Job is responsible for providing a range of intensive outpatient services to an assigned group serving the overall adult population. Intensive case management services with outreach and engagement services are required.Interventions may be time limited or longer term and will be part of an outcome-oriented treatment plan developed within a managed care framework, which includes periodic reviews for appropriateness of services and intensity. The individual in this Job will participate actively in the treatment planning and review process, including supporting documentation of the clinical services performed.The individual in this Job will be required to work with primary care physicians, DSHS programs, and inpatient facilities, mental health residential facilities, and other adult servicing agencies to develop a comprehensive treatment plan for clients with significant behavioral health problems in the community.Case management includes coordination and consultation with other service providers and community resources, and referrals to facilitate meeting the clients' needs.• Provides direct services and/or internal and external organization referrals for clients.• Develops treatment plans and maintains accurate and timely clinical records according to organization policy.• Performs outreaches/services to community locations to engage clients in care.• To comply with County and State standards there will be service intensity expectations.• Prepares necessary reports, summaries and progress notes, and incorporates into clinical records.• Performs consultations and liaison duties with other agencies and resources on behalf of the client.• Assists clients to remain stable in the community, thereby reducing the use of hospitals or involuntary treatment services.• Monitor medication regimes and treatment compliance.• Monitor utilization of services and the success of outcome measures.• Participates in team member meetings, consultations, case presentations and in service training.• Participates in ongoing program development and assessment.• Performs other duties as assigned.Develops and maintains collaborative working relationships across departments, engaging with clients, team members, management and leadership in a manner that values diverse perspectives and lived experiences. Contributes to a respectful and inclusive work environment by practicing cultural humility, promoting equity in services and decision-making, and supporting efforts that foster a sense of belonging for all.QualificationsEducation and ExperienceMaster's degree in social work, psychology, or a counseling-related field, with a strong emphasis on working with families and community agencies required.A minimum of one year of clinical experience as a clinician or case manager and demonstrated skills in clinical assessment and treatment plans, preferred.Knowledge, Abilities, and SkillsPossesses excellent judgment, effective communication and strong collaboration skills.Understands the principles of individual therapy, group therapy and/or case management approach to providing services.Possesses strong working knowledge of the physical and/or behavioral health and support resources of King County and is familiar with state and local health delivery systems, including knowledge of various funding principles and clinical services mandates.Understands recovery concepts in behavioral health; synthesizes and applies, as appropriate to their work at Sound.Ability to learn new tasks and skills quickly, and to manage and prioritize multiple tasks, while simultaneously managing crises.Able to demonstrate the capacity to appreciate and work well with the complex and diverse population.Certificates, Licenses & RegistrationsWashington State driver's license and insurable driving record required.Must obtain and maintain a Washington State Agency Affiliated Counselor (AAC) credential through the Washington State Department of Health as required under RCW 18.19 – Counselors.Must pass a criminal background check.Sensory/Physical/Mental RequirementsThe requirement described below are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made through the interactive ADA accommodation process to enable individuals with disabilities to perform the essential functions.Sensory:Communicate effectively with clients, colleagues, and community partners in person by telephone, and through virtual platforms.Hear and understand conversations in person and over the phone in office and community settings.Read and interpret written materials, clinical documentation, policies, and electronic health records.Observe and assess client behavior, emotional state, and environmental safety cues during clinical interactions.Use visual acuity to review documentation, reports, and electronic systems.Physical:Sit for extended periods while completing documentation, virtual meetings, and computer-based work.Frequently use hands and fingers to operate a computer keyboard, phone, and other office equipment.Occasionally stand, walk, bend, or reach while interacting with clients or retrieving files or materials.Travel within the community as required to meet with clients, attend meetings, or conduct outreach.Lift or move items such as files, laptops, or office materials (typically up to 10–20 pounds).Maintain the ability to engage clients in both office and community-based environments.Mental:Maintain concentration and attention to detail while documenting clinical services and reviewing records.Analyze complex client situations and apply clinical judgment in accordance with professional standards and organizational policies.Manage multiple tasks, deadlines, and priorities in a fast-paced clinical environment.Demonstrate emotional regulation and professionalism when working with individuals experiencing behavioral health crises or distress.Exercise sound decision-making and problem-solving skills in both routine and urgent situations.Maintain confidentiality and adhere to ethical, legal, and regulatory requirements including HIPAA.Adapt to changing client needs, program requirements, and organizational priorities.Protected Health Information (PHI) AccessAll information (written, verbal, electronic, etc.) that a team member encounters while working at Sound is considered confidential. Sound team members may encounter protected health information in the regular course of their work. This position may be exposed to and required to deal with highly confidential and sensitive material and must adhere to Sound policies, guidelines, and all applicable laws and regulations at all times.Limitations and DisclaimerThe above Job description is meant to describe the general nature and level of work performed; it is not intended as an exhaustive list of all duties, responsibilities and required skills for the Job. Team members will be required to follow any other Job-related instructions and to perform other duties requested by their supervisor in compliance with Federal and State laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities necessary to perform each duty proficiently. Continued employment remains on an "at-will" basis.Perks at Sound!All Team Members at Sound working 40 hours per week will be eligible for the following benefits:Medical, Dental & Vision Insurance: Premium 100% paid by Sound for team member and child coverage to age 26, depending on plan selected. Spouse/Domestic Partner coverage available at team member's cost.Life Insurance (2x annual salary + additional $25,000): paid by SoundLong Term Disability Insurance (60% monthly salary): paid by SoundRetirement Plan: Sound contributes 3% to team member's plan; team member is 100% vested.Retirement Plan - 401(k) Plan, pre-tax and/or Roth: team member may contribute to their own plan.Health Savings Account