Shelter Team Associate

Benefits:

• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)
• 401(k) matching
• Dental insurance
• Employee discounts
• Tuition assistance

Who We Are:
Since 1948, The Rescue Mission of Roanoke has been on the mission of “Helping Hurting People
in Jesus’ Name.” The Mission nourishes the mind, body, and spirit, through dedicated team
members and volunteers that extend the compassion of Christ to our neighbors in need.

We are a non-profit, faith based, equal opportunity employer.

The Emergency Shelter Team serve to minister to individuals in crisis who seek emergency
shelter at the Rescue Mission. The Shelter Team is committed to embodying compassion and
understanding while helping hurting people in Jesus name. They serve individuals who seek
emergency shelter by providing intentional services related to a safe, secure and comfortable
nights rest. These services include chapel services, overnight laundry, the opportunity to take a
shower and shelter while sleeping.

Reports to: Shelter Manager

Hours of Availability: The Shelter provides services to guests between the hours of 3pm – 9am
every day of the year including holidays and weekends.

Typical schedules are as follows:
-2:30pm – 11:30pm
-11:00pm – 8:00am
Hours outside of the typical schedule may be required due to the need for Day Shelter,
Trainings, Meetings.

Location Opportunities include:
Men’s Shelter
Family Shelter

Compensation: $19.00/hour

Our Team Members should exhibit the following:
Possess a sincere love of Christ and maintain a Christian walk that is evident of that love.
Individual must be willing to adhere to The Rescue Mission of Roanoke’s Code of Ethics.
Demonstrates a genuine interest in the safety and well-being of our guests and team members.
Strong work ethic and commitment to work as scheduled to include holidays and weekends as
assigned.
Strong listening, as well as written & amp; verbal communication skills to execute instructions, keep
others informed and exhibit professionalism.
Demonstrated attention to detail/strong organizational skills to assist with multiple daily
assignments and special projects.

Job Specific Qualifications:
Experience working with individuals living with mental health and substance use disorder
helpful.
Desire to minister to and love those who need help and Jesus Christ
Patient and compassionate presence
Previous experience with conflict resolution techniques, helpful
Working knowledge of Microsoft Office, Gmail, basic grammar


Career Summary (may include other duties as assigned)
Shelter Team Associates provide guidance and support to the shelter guests to ensure
processes are followed for safe and secure environment for everyone.
They monitor as extra support during chapel services and meals.
They make rounds of the facility and grounds including room checks and promoting a healthy environment for guests,
volunteers and team members.
Administrative duties include accurate data input of records/documents, inspections, incident
reports, medication distribution, phone calls, supply maintenance.
Our goal is to meet unmet needs while providing a safe and secure environment by building
healthy relationships with our guests and our team. Assist volunteers and/or interns to include
training.
All Rescue Mission of Roanoke team members may be asked to complete other duties as
assigned by the leadership/management. The expectation is to complete these assignments
as requested.

Physical demands essential to performing the job duties of this position (not an all-inclusive
list).

Prolonged computer use; computer screen exposure
Consistently - Communicating with others to exchange information; verbally and/or
electronically
Frequent periods of moving around to accomplish a task; sitting and standing
Occasional periods of standing, stooping, turning, twisting, pushing, pulling objects
Lift up to 30 pounds; not typically repetitive
Temperatures may vary depending on activity/events; indoor/outdoor exposure
Noise levels may vary depending on activity/event and/or location
Occasional– exposure to general cleaning chemicals


The Rescue Mission of Roanoke is a drug-free and tobacco-free workplace.
We look forward to reviewing your qualifications!