Claim Analyst 2

What You’ll Do As a Claim Analyst 2, your day will be anything but routine. In this fast-paced environment, every single day offers new challenges and the ability to use excellent analytical, multitasking, attention to detail, prioritization, and interpersonal skills to assist with clients’ life insurance claims. Here are a few examples of the kinds of things you’ll do: Acquire, analyze, and investigate death certificates, beneficiary designations, and financial and contractual information to make effective and timely claim decisions. Communicate optimally and compassionately with agents and beneficiaries via phone, email, text, and letters. Provide clients with updates regarding policy provisions, claim decisions, status, and all other aspects of the claim process to ensure they fully understand the company’s position. Supervise and follow up on outstanding items to ensure compliance with regulations, service timing, and quality guidelines. This position offers a challenging yet exciting career where you can make an impact in the lives of many of our clients. While you may need to make impactful decisions, we equip you with training, tools and resources to allow you to be successful! Who You Are 4+ years of claims or customer service experience or equivalent proven through work experience, training, military experience, education. Life/Disability Insurance claim processing experience preferred. Demonstrates excellent verbal and written communication skills. Excellent typing skills. Ability to adapt to frequent change, make independent decisions and take ownership to resolve issues. Ability to maintain a high degree of accuracy and pay strict attention to detail. Good math skills. Strong proficiency with business unit products, processes and systems. Proficient with desktop applications such as MS Office and Internet browsers. Ability to optimally navigate within numerous software and web applications. Ability to balance multiple tasks in a fast-paced environment with attention to detail. Able to maintain confidentiality. Salary Range Information Salary ranges below reflect targeted base salaries. Non-sales positions have the opportunity to participate in a bonus program. Sales positions are eligible for sales incentives, and in some instances a bonus plan, whereby total compensation may far exceed base salary depending on individual performance. Actual compensation for all roles will be based upon geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salary Range (Non-Exempt expressed as hourly; Exempt expressed as yearly) $20.34 - $36.35 / hour Salary Details Wichita, KS: $20.34 - $27.26 / hour Des Moines, IA: $21.47 - $28.77 / hour Charlotte, NC: $22.60 - $30.29 / hour Chicago/Minneapolis: $24.86 - $33.32 / hour Los Angeles/New York City: $27.12 - $36.35 / hour Time Off Program Personal Time Off (PTO) is provided to hourly (non-exempt) employees and provides a set amount of accrued time earned each pay period. Employees can use their PTO for vacation, personal or short-term illness. Pension Eligible Yes Work Environment This role offers in-office, hybrid (blending at least three office days in a typical workweek), and remote work arrangements. Work Authorization/Sponsorship At this time, we’re not considering candidates that need any type of immigration sponsorship. For additional information around work authorization needs, please use the following links. Nonimmigrant Workers Green Card for Employment-Based Immigrants Principal is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Principal uses artificial intelligence tools to assist in reviewing and evaluating job applications, fraud prevention, and candidate matching and comparisons. These AI tools support our human recruiters in the initial review process but do not make final hiring decisions without human involvement. By submitting your application, you acknowledge this use of AI in our recruitment process. Please review our Workforce (U.S.) Privacy Notice for more details on our practices and your data privacy rights. #J-18808-Ljbffr