Brooklyn Bowl Las Vegas - Food Server

Job Summary Food Server – (PT) Brooklyn Bowl, Las Vegas Responsible for all stages of the meal, from menu clarification to payment collection, ensuring orders are prepared correctly and presented in accordance with departmental specifications. Present the food and beverage check, take payment, and maintain the appearance and cleanliness of the serving station. Treat guests with utmost courtesy and respect, fulfilling their needs to ensure an enjoyable experience and future patronage. Responsibilities Responsible for all stages of food and beverage service in the restaurant, bowling area, bar or other areas throughout the venue. Maintain the cleanliness and appearance of the dining or service area to meet departmental standards. Greet and make all guests feel welcome. Respond to guest inquiries and requests in a timely fashion. Ensure the guest has an enjoyable experience. Must possess in-depth knowledge of all menu items and specials, including ingredients, preparation methods, etc. Ensures appropriate utensils and condiments are present for the meal being served. Checks all tables to ascertain guest needs. Remains attentive to the needs and requests of the guest. Ensures that all phases of the meal are carried out appropriately, from the time the guests are seated until their departure. Attention to special requests and relates all information to kitchen and management in detail. Obtains food and drink orders from guests. Makes appropriate suggestions and follows all set service standards and sequence of service. Collect and process payment. Proficient on use of POS system to input orders accurately and efficiently. Communicate any problem or guest concern to management in a timely manner. Knowledge of and compliance with Health Code and Alcohol Regulations. Perform other duties as assigned. Work together as part of a team to provide the best overall guest experience. Non-Physical Qualifications High School graduate or equivalent preferred. Valid Food Worker / Health Card required. Valid Alcohol Awareness Card required. Previous experience in customer service, food service, restaurant or other related fields. Ability to build rapport with guests. Ability to thrive in a fast-paced environment. Must possess basic math and reading skills. Excellent interpersonal and communication skills. Ability to become familiar with menu, preparation procedures and prices. Ability to work closely and efficiently with others. Previous experience working in a high-volume restaurant. Must be able to work a flexible schedule, including weekends and holidays. Must adhere to all safety measures and policies. Physical Qualifications Physical ability to handle a food server’s tray ranging up to approximately 20-35 pounds. Ability to move throughout the restaurant, work area, or venue during the entire shift. Must be able to work in an environment with loud music and crowds for extended periods of time. Must be able to stand for entire shift. Equal Employment Opportunity Statement Brooklyn Bowl strongly supports equal employment opportunity for all applicants regardless of age, ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability, marital status, domestic partner status, medical condition, genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. #J-18808-Ljbffr