Quality Engineer

Job Description

Job Description

Position Summary

The primary role of the Quality Engineer is to provide support, guidance, and leadership related to quality assurance, quality control, and quality improvements with the objective for Steffes to be the company of choice. This includes, but is not limited to, the evaluation of procedures, processes, standards, and specifications. They work closely with customers, suppliers, and other departments to create, revise, maintain, and improve production and administrative systems pertaining to the quality of products and Steffes’ Quality Management System (QMS). The Quality Engineer may also serve as a technical resource or subject matter expert in their assigned areas.

Steffes Core Values

Trust: We promote growth and long-term success by making wise decisions with trust as an essential component.

Respect: We unleash creative talents of our diverse workforce by treating each other the way we would like to be treated.

Teamwork: We believe people achieve much more by working together.

Integrity: We follow through and keep our word while being open, honest, ethical, and fair.

Safety: We view our co-workers as family members of our business and strive to ensure safety for all.

Humility: We recognize and appreciate strengths and contributions beyond one’s self. We are modest, genuine, and authentic.

Key Responsibilities

1. Leads projects related to quality assurance, quality control, and/or quality improvement including project definition, selection, implementation, and reporting. Provides advice, compiles data, reviews trends, and estimates costs and results of improvement projects.
2. Reads, understands, and communicates information pertaining to customer drawings, tolerances, specifications, etc.
3. Develop and maintain production acceptance criteria.
4. Conducts in-process, final, and receiving inspections as required. Acts as a back-up to the facility Quality Technician(s).
5. Creates and documents inspection reports; including Initial Sample Inspection Reports (ISIRs) and Production Part Acceptance Process (PPAPs).
6. Facilitate root cause analysis with key stakeholders and implement corrective actions in response to nonconformance reports.
7. Develop internal systems and tools to promote and monitor quality excellence for the products produced at the facility.
8. Create framework for calibration requirements of tools and devices which includes determining the appropriate intervals for verifications.
9. Advise on fixture design through dimensional verification.
10. Create and deliver quality communications and/or trainings.
11. Participate in new product introduction, sales reviews, and/or similar processes as a representative of the Quality Team.
12. Participate in customer, internal, and/or external quality audits.
13. Effectively and professionally communicate cross-functionally in the organization as relating to product and process conformity.
14. Gains knowledge of ISO 9001, API Q1, and any other inputs required to achieve and sustain these certifications.
15. Maintain a positive work atmosphere by acting and communicating in collaborative manner with customers, suppliers, co-workers, and management.
16. Helps company meet its Strategic, Quality and Safety objectives.
17. Other duties may be assigned.

Core Expectations

Customer Service - Demonstrate excellent customer service and display a positive attitude and behavior consistent with the Steffes Code of Conduct and Core Values.

Quality - Actively support and participate in Quality Improvement.

• Take immediate action in unsafe situations.
• Adhere to all safety standards; thus, promoting safe practices to ensure a safe environment.

Conduct - Demonstrate and support the Steffes Code of Conduct.

Policies and Procedures - Demonstrate and support Steffes Policies and Procedures by:

• Using tact, sound judgement, and maintaining a professional attitude in communication and relationships with others.
• Striving to deliver the best quality in daily work.
• Promoting a positive image of Steffes and its products.
• Being timely and punctual in attendance and following all policies and procedures.

Job Requirements/Qualifications

• Bachelor of Science degree in engineering discipline or equivalent, and/or years of experience. Mechanical, Industrial, or Manufacturing Engineering preferred.
• 1+ years of related work experience preferably in a manufacturing or industrial environment.
• Intermediate computer knowledge - Microsoft Word – Advanced; Microsoft Excel – Advanced; Microsoft PowerPoint – Intermediate; Microsoft Outlook – Basic
• Intermediate 2D (AutoCAD) and/or 3D CAD (PTC Creo, Solidworks) experience, preferred.
• Advanced math skills.
• Communication skills (Develop written communications requiring grammar skills; interact with customers or suppliers on an explanatory basis; interact with groups of people and co-workers; use of telephones, public address system, and oral communication).
• Spelling and reading skills (Basic instructional and technical information)
• Self-driven, flexible/adaptable, and able to effectively manage time, priorities, and resources.
• Willing to travel to other Steffes facilities, customers, or supplies, as required by business needs.
• -OR-
• An acceptable combination of education and experience

Physical Demands of Position

• This position requires walking, sitting, or standing to a significant degree
• Must have the ability to lift 70 pounds from floor to waist, carry 50 pounds, and push and/or pull up to 100 pounds
• Must have the ability to climb ladders and/or stairs
• Stooping, crouching, kneeling, and bending
• Handling, feeling, and gripping would be required for some activities
• Visual acuity is required to inspect work completed
• This role may be subject to internal and external environmental conditions

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.