Manager Sales Operations

Own weekly forecast calls, pipeline reviews, and KPI reviews. Set the agenda, hold attendees accountable, and follow up on commitments. Deliver a defensible forecast each week and month for B2B, Wholesale, and ITC. Own the data quality that makes it credible. Coach the Supervisor, Process & Enablement Lead, and Sales Support Specialist. Set quarterly objectives. Manage performance. Be the single point of contact for Finance on commissions and quota plans; for Delivery on deal handoff quality; for IT on CRM and tooling. Approve changes to sales stages, exit criteria, required CRM fields, and pricing-desk workflows. Lead capacity, quota, and territory planning across all three sales motions. EDUCATION, TRAINING, AND EXPERIENCE: 7+ years in Sales Operations, RevOps, or equivalent. 3+ years managing people, ideally a mixed team of analysts and operational support. REQUIRED SKILLS: Demonstrated success building a sales operating cadence from the ground up. Strong Salesforce (or comparable CRM) administration and reporting fluency. Telecom, managed IT services, or B2B technology background strongly preferred. TOOLS, EQUIPMENT, AND SOFTWARE: Must be able to proficiently operate Windows PC with MS Office and MS Outlook Familiarity with Salesforce and sales analytics tools WORKING CONDITIONS AND PHYSICAL REQUIREMENTS: May include a mix of in-office, remote, or hybrid work Occasional travel for client meetings or team development Frequent utilization of manual dexterity and visualizing of a computer screen No unusual physical requirements Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Aureon