Claims Administrator

Job Purpose Individual will be customer facing and have the ability read, write, and adjudicate aircraft FlightReady program claims. Key Accountabilities Adjudicate FlightReady program warranty claims Investigate complex claims with technicians, tech support, engineering, and management team Evaluate claim appeals and ensure reversals of overturned claims, as needed Qualifications, Experience, And Skills Associate’s degree preferred Two years of processing warranty claims in aviation Operate with high levels of tact and diplomacy in stressful situations Strong communication skills Ability to work in a cross functional team Ability to use MS Office suite, SAP, Salesforce; interact with customers on warranty decisions and the ability to follow up on questions in a timely manner. Working Conditions Office area, exposure to loud noise at times, ability to lift up to 20lbs, capability to navigate an aircraft hangar environment for short periods. Total Rewards Competitive Base Salary (pay will be based on several variables that include, but not limited to geographic location, work experience, etc.) Paid Overtime Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Relocation assistance (if eligible) Career Growth Advancement Opportunities Career Mobility Education Reimbursement for Continued Learning Training and Development programs Additional Offerings Tuition Assistance & Student Loan Repayment Lifestyle Account Childcare Reimbursement Account Elder Care Support Wellbeing Program Community Service and Engagement Programs Product Programs Honda is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. #J-18808-Ljbffr American Honda Motor Company, Inc.