Pharmacy Care Coordinator

Pharmacy Care CoordinatorOptum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.The Pharmacy Care Coordinator is responsible for providing clinical and technical support under the supervision of a registered pharmacist to coordinate ongoing care and treatment plans for Optum patients. Their duties involve interaction with customers, members, patients, providers, internal departments and/or external third parties.Schedule: Monday-Friday, 8am-5pm PSTLocation: Remote in PST. You'll enjoy the flexibility to telecommute* from anywhere in the Pacific Time Zone as you take on some tough challenges. If you reside in Los Angeles or Orange County, you may be asked to come onsite 1-2 times per year for meetings.Primary Responsibilities:Consistently exhibits behavior and communication skills that demonstrate Optum's commitment to superior customer service, including quality, care and concern every internal and external customerCoordinate patient care as directed by clinicians, company standards, and policiesWorks as a member of the Pharmacy Care Management team by assisting clinical pharmacists to resolve medication related issues or problemsProper, concise, and complete documentation of pertinent patient information in the electronic medical recordAssists with data management and recording results for month-end reportsAssists in Pharmacy Services wellness programs (i.e. transition of care medication reconciliation and disease management clinics) by: Retrieving pertinent patient information for new patient referrals or recent hospital/SNF dischargeContacting patients post hospitalization to perform medication review and information gatheringPerforming patient 'Missed Appointment / No Show' proceduresAnswering incoming phone calls and directing patient messagesCollaborating with other members of the health care teamUses, protects, and discloses Optum patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standardsUpdating job knowledge by participating in educational opportunitiesParticipating in process improvement initiatives, site staff meetings and departmental meetingsAlways Adhering to Universal Precautions and safety policies and proceduresOther duties as assignedWhat are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid HolidaysMedical Plan options along with participation in a Health Spending Account or a Health Saving accountDental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage401(k) Savings Plan, Employee Stock Purchase PlanEducation ReimbursementEmployee DiscountsEmployee Assistance ProgramEmployee Referral Bonus ProgramVoluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:High School Diploma/GED1+ years of experience as a Pharmacy Technician or Medical Assistant1+ years of face-to-face or telephonic customer service experience1+ years of experience utilizing medical and pharmacy terminology1+ years of experience with medication therapeutic categories1+ years of experience with identifying the generic name for brand name drugs and vice versaBasic level of proficiency with Windows and Microsoft Office applications (Word, Excel)Preferred Qualifications:National Pharmacy Technician Certification (PTCB)Possess and maintain an active pharmacy technician license in the state of CA3+ years of experience working as a Pharmacy Technician or Medical Assistant1+ years of experience in hospital, ambulatory care or other healthcare setting1+ years of experience with an understanding of indication for medicationExperience in managed care settingBilingual in Spanish/EnglishPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18.00 to $32.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.#RPO #GREEN