Lead Medical Assistant

Lead Medical Assistant The Lead Medical Assistant is the first point of contact for patient care. Responsible for administrative duties in addition to patient care. The Lead Medical Assistant assumes ownership and leads advanced and highly specialized administrative, operational, and customer support duties that require independent initiative and judgment. Responsibilities Medical Assistant performs clinical duties, including but not limited to: discussing symptoms, obtaining vital signs, medication/vaccine administration, phlebotomy, collecting specimens, performing diagnostic screening tests, sterilizing/cleaning equipment, maintaining examination rooms, and documenting information into the electronic medical records system. Collaborates closely with Physicians and Advanced Practice Providers. Delivers direct patient care dependent on what active certification allows. Makes decisions regarding the daily priorities for an administrative work group and/or external vendors, including coordinating work activities and monitoring progress toward schedules/goals, often overseeing the work of others and/or being the primary administrative owner of a main process, program, product, or technology. Works within broad guidelines with little oversight. The Lead Medical Assistant possesses advanced skills and knowledge, contributes to process improvement, delivers in-depth education/training, and provides advanced guidance/mentoring to other Medical Assistants. Required Qualifications Certified or Registered Phlebotomy Experience Medication/vaccine administration experience 3+ years MA Experience High school diploma or equivalent CPR Certified This role is considered patient facing and is part of the company's Tuberculosis (TB) screening program. Candidates must be screened for TB. Preferred Qualifications 1+ years MA experience in PCO center Value Based Care experience, including knowledge of HEDIS, CPT/ICD coding, and CAHPS/HOS Patient Experience Bilingual proficiency in English and Spanish – must pass proficiency exam prior to foreign language communication Additional Information As part of our hiring process for this opportunity, we will be using an interviewing technology called Modern Hire to enhance our hiring and decision-making ability. Modern Hire allows us to quickly connect and gather valuable information about your relevant skills and experience at a time that is best for your schedule. Alert Humana values personal identity protection. Applicants may be asked to provide their Social Security Number if it is not already on file. When required, an email will be sent from View email address on click.appcast.io with instructions on how to add the information into your official application on Humana’s secure website. Scheduled Weekly Hours 40 Pay Range $48,300 - $65,900 per year. This job is eligible for a bonus incentive plan. The incentive opportunity is based upon company and/or individual performance. Description of Benefits Humana, Inc. and its affiliated subsidiaries provide competitive benefits that support whole-person well-being. Associate benefits include medical, dental, and vision coverage, a 401(k) retirement savings plan, paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave, short-term and long-term disability, life insurance, and many other opportunities. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also takes affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and advance individuals with disability or protected veteran status, basing all employment decisions only on valid job requirements. This policy applies to all employment actions, including recruitment, hiring, promotion, transfer, layoff, termination, and compensation. #J-18808-Ljbffr