Customer Service Manager — People & Process Leader
Chewy, Inc.
Chewy is seeking a Manager, Customer Service to lead our Hollywood, FL team and build high-performing, customer-focused leaders. You will guide floor leadership, drive engagement, and improve operational efficiency in a fast-paced environment. Key responsibilities include coaching across levels, partnering with peers to optimize processes, using data to close performance gaps, and shaping SOPs and onboarding programs for career growth. Travel may be involved. #J-18808-Ljbffr Chewy, Inc.
- ...forms accurately -Schedule and manage virtual appointments -Use... ...) daily -Follow a proven process with training and support provided... ...supportive team Industry leaders will train all new canidates,... ...skills with a proactive, customer-focused mindset....SuggestedRemote jobFull time
- ...Dow is seeking an IT Leader, Data Science on the Data Science & Engineering team within... ...; or Champaign, IL. This role focuses on people leadership, portfolio stewardship, stakeholder... ...data science initiatives. You will manage a team of data scientists, drive governance...Suggested
$80k - $85k
...Company has dubbed us leaders in World-Changing... ...Role Description As a Customer Success Manager, you support the delivery... ...consulting, customer service, or client management... ...%. Competency Rubric Process Management Good at... ...things done, organizing people and activities, and...SuggestedFull timeTemporary workPart timeWork experience placementRemote workWorldwide$85k - $115k
...empowers utilities and their customers to create a clean,... ...are real utilities managing the real electrical grid... ...of millions of real people. Our mission is to keep... .... Be a product and service expert: Develop a comprehensive... ...the application process. If you are a person...SuggestedCasual work$70k - $95k
...revenues. Our platforms and services are trusted by over 10... .... We are over 1000 people, based out of 15... ...Role The Client Success Manager will be responsible for... ...Oversee client onboarding processes, ensuring smooth... ...relationships, and driving customer satisfaction by...SuggestedWork at officeNight shift- ...Senior Client Success Manager, you will help lead our... ...team works, and influence process and practice across the... ..., without formal people management responsibilities... ...client retention Act as a leader and role model within... ...in Client Success, Customer Success, Account Management...Remote work
- ...The Client Success Manager is responsible for... ...across all services, and continue to drive... ...experience by anticipating customer needs, consulting... ...onboarding processes, initiatives, working... ...and be a visible leader. Perform other... ...clients, and our people do what they do best...Temporary workWork experience placementWork at officeFlexible hoursWeekend workAfternoon shift
- ...entire clinical stack with custom AI tools that make our... ...for exceptional people to join us as we scale.... ...Senior Client Success Manager to own the full post-sale... ...and build the delivery process from the ground up. As... ...stakeholder map, know each leader’s priorities, and keep...Contract workShift work
$80k - $115k
...communicate with their customers and in how technology... ...for consumers, for the people at the companies we... ...SUMMARY The Client Success Manager (CSM) is responsible... ...change behaviors and processes that deliver meaningful... ...align technology and service partners with clients....Flexible hours- ...collaborating with industry leaders to solve complex... ...endorse products or services of GitLab. An... ...of this role As a Manager, Customer Success Managers, you... ...team works. This is a people leadership role with... ...responses. Improve the processes and tools used by the...Full timeRemote workFlexible hours
$177k - $221k
...looking for passionate people to join our mission.... ...us! What you’ll do Own customer adoption, onboarding,... ...through the upsell of new services and contract renewals.... ...to New Relic product management and engineering groups... ...or recruiting process, please reach out to ....Contract workWork at officeRemote workFlexible hours$35k - $65k
...Remote Position Summary As a Virtual Hotel Customer Service Coordinator, you’ll help clients... ...recommendations and confirm reservations Manage booking changes and follow-up... ...Willingness to learn the travel booking process Why Join Us: Collaborative remote environment...Remote work$60k - $65k
...cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end... ...convenient experiences for customers and improves their... ...reporting to assist CSMs and leaders identify trends, gaps,... ...connections to our people, customers and communities...Permanent employmentTemporary workWork at officeRemote workVisa sponsorshipWork visaFlexible hours- Role Summary The Customer Success Coordinator (CSC) combines hands‑... ...extension of the Customer Success Manager (CSM) who owns the account... ...work for new users and services. The CSC provides coverage continuity... ...or walking someone through a process Strong attention to detail...
$110k - $120k
...The OpportunityAs a Customer Engagement Manager at Coursedog, you'll turn our customers' success into... ...builds trust easily, enjoys helping people tell their stories, and is motivated... ...approvals to final delivery, keeping the process simple and respectful of their time...Remote workFlexible hours- ...Do you love solving tough customer problems and helping a team do its best work? Want to shape... ...regular, specific feedback Be the direct manager for our Customer Support Representatives:... ..., or supervising Experience as a people manager Experience maintaining a help center...Remote workFlexible hours
$5,000 - $6,000 per month
Customer Support Director Location: Remote US Based Schedule... ...responsible for managing Customer Support Team... ...candidate is a strong people leader with a proven ability to build efficient processes, develop high-performing... ...processes and service standards across the department...Full timeRemote work$60k
...residents through marketing, reputation management and AI-powered technology. We're looking for a Customer Success Manager who makes that technology work for people. You'll guide clients through... .... You'll help clients use their services, solve problems and identify the right...Remote work$107.5k - $143.33k
...powered world, connecting people, data, and... ...work on infrastructure customers rely on today and build... ...telecommunications and managed services business across established... ...of Navy acquisition processes and command... ...motivated and driven leader with a sense of urgency...Full timeContract workTemporary workWork at office$87.3k - $116.4k
...powered world, connecting people, data, and... ...work on infrastructure customers rely on today and build... ...company products and services to new and/or existing... ...revenue forecasts and management of quota funnels. Location... ...through the selection process. Learn more about Lumen...Full timeTemporary workImmediate startRemote workWork from home- ...Sales Engineering and Customer Success to deliver outcome... .... Sales Cycle Management: Lead the full sales cycle... ...complex technology or services solutions. A proven track... ...across the full sales process and proficiency with... ...where talented people are empowered to do their...Contract workWork at officeLocal areaRemote workWorldwide
- ...believe in our talented people to make it happen.... ...The Senior FLIGHT DECK Leader – Transformation will... ...capability. Value Stream Management, Kaizen and Flow... ...manufacturing, assembly and test processes. Collaborate with... ...Align operations with customer needs and expectations...Permanent employmentRemote workRelocation packageFlexible hours
- ...The Client Relationship Manager supports the Director,... ...and ensures timely processing. Performs other duties... ...integrity, and commitment to customer satisfaction.... ...American Solutions Real People. Real Solutions. National... ...systems for better service philosophy is to hire...Local areaRemote work
$67.08k - $90.76k
The Engagement Leader (EL) is a relationship development professional... ...proficient with the systems, processes, and playbooks for the... ...Knowledge of the financial services industry Experience in sales... ...attracting, rewarding, and retaining people who are committed to helping...Hourly payFull timeWork experience placementWork at officeLocal areaRemote workHome officeFlexible hoursWeekend workAfternoon shift$65k
...Position Community Association Manager Department Community... ...Company MacPherson’s Real Estate Services is a fourth-generation family... ...Ideal candidates have great people and conflict management skills... ...delinquency rates and the collections process for the portfolio. Assist...Work at officeRemote workWork from homeAfternoon shift- ...a hands‑on social community manager. This is all you do: you live... ...questions to the brand's customer service. Find and join conversations... ...Get curious. Our interview process includes, but is not limited... ...whole new scale. We expect our people to use AI in your daily work...Full timeFreelanceLive inRemote workDay shift
$4,678.26 per month
...Position Summary: The Community Employment Services (CES) Manager is responsible for the direct... ...participate in the job application, interview process, or to perform essential job functions... .... All Cultures. All Sexes. All People of All Color. All Religions. #J-18808-...Full timeWork experience placementShift work$109.65k - $146.19k
...powered world, connecting people, data, and... ...work on infrastructure customers rely on today and build... ...company products and services to new and/or existing... ...revenue forecasts and management of quota funnels. Location... ...through the selection process. Learn more about Lumen...Full timeTemporary workRemote workWork from home$109.65k - $146.19k
...AI‑powered world, connecting people, data, and applications... ...you’ll work on infrastructure customers rely on today and build for... ...by network, cloud, security, managed services, and related technology solutions... ...move through the selection process. Learn more about Lumen's...Full timeTemporary workRemote work$126.52k - $168.68k
...powered world, connecting people, data, and... ...work on infrastructure customers rely on today and build... ...network, cloud, security, managed services, and orchestration portfolio... ...with senior customer leaders. ~ Technical fluency... ...through the selection process. Learn more about...Full timeContract workTemporary work
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