Field Service Technician
cb20 Inc
cb20 is an award-winning provider of managed IT and audio-visual services, proudly serving organizations across New York, Massachusetts, and the greater New England region. With over 30 years of experience, a team of world-class engineers, and trusted partnerships with the world's leading hardware and software providers, we deliver confidence, security, and above all "An Experience Above".
cb20 won the Albany Business Review Best Places to Work and Albany Times Union Top Places to Work five years in a row. In 2025, cb20 achieved the #1 spot in the over 100 category at the ABR Best Places to Work event. People are cb20's greatest asset. Summary As a Field Services Technician, you will be responsible for installing and maintenance of laptops, desktops, thin clients, monitors, & peripherals. Technicians will need to complete proper inventory and asset recording processes prior to and during delivery. Duties and Responsibilities- Install new laptops, desktops, thin clients, monitors and peripherals
- Removal of all disconnected/surplus equipment and transport back to specified customer locations.
- Proper data collection on each install/unit.
- Update and submit work orders, expense reports and timesheets to respective departments.
- Function as a liaison between cb20 team and the customer.
- Minor cart and hardware assembly, maintenance & repair.
Vacancy posted 1 day ago
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