Warehouse Supervisor

Job Title: Warehouse Supervisor

Location: Southborough, MA

ROLE SUMMARY

The Warehouse Supervisor is responsible for leading and developing the warehouse, inventory control, receiving, kitting, shipping, logistics, and inventory management functions to ensure a safe, efficient, and compliant operation that meets business objectives, customer requirements, and regulatory standards. Working within a regulated medical device environment, the role drives operational excellence, inventory accuracy, material traceability, and team performance through effective leadership, training, continuous improvement, and cross-functional collaboration while supporting the successful adoption of process and system improvements.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead and develop the Warehouse Team, including training, coaching, performance management, and workforce planning.
• Maintain a safe work environment and ensure compliance with company Health & Safety procedures, training requirements, incident reporting, risk assessments, and risk controls.
• Ensure a safe, compliant, and efficient warehouse operation in accordance with company policies, ISO 13485 requirements, and applicable regulatory standards.
• Actively participate and oversee receiving, storage, inventory control, kitting, production support, shipping, and logistics activities to ensure effective material flow and customer service.
• Maintain inventory accuracy, material traceability, and transaction integrity through cycle counting, auditing, and corrective action processes.
• Monitor and drive departmental performance using key operational metrics and continuous improvement initiatives.
• Establish and maintain effective warehouse processes, organization, housekeeping, and storage practices that support safety, quality, and operational excellence.
• Foster a culture of accountability, teamwork, engagement, and open communication, ensuring clear expectations and regular feedback at all levels.
• Collaborate with cross-functional teams to support business objectives, process improvements, and the successful adoption of new systems and operational practices.
• Investigate and resolve operational issues, inventory discrepancies, and process gaps, implementing corrective and preventive actions as required.
• Support recruitment, onboarding, employee development, and succession planning while exercising sound independent judgment in personnel decisions.
• Prepare, communicate and maintain operational performance reports and or dashboards and analyze data to provide recommendations for improvement.

MINIMUM QUALIFICATIONS

• Minimum of 5+ years of demonstrated experience directly supervising multiple employees in a warehouse, logistics, inventory control, manufacturing, or distribution environment.
• Strong leadership, communication, coaching, organizational, and problem-solving skills with the ability to manage multiple priorities.
• Experience with ERP systems and Microsoft Office applications; Dynamics GP a plus.
• Experience working in a regulated manufacturing environment with knowledge of inventory control, warehousing, logistics, GMP, ISO 13485, and quality system requirements; medical device industry experience preferred.
• Understanding of Lean, Six Sigma, continuous improvement methodologies, and operational excellence principles a plus.
• Ability to analyze data, identify improvement opportunities, and drive operational performance and inventory accuracy.

BENEFITS

At Optos, we offer a highly competitive compensation and benefits package.

• Eligibility for company bonus program.
• Salary range for this position is within the range of $80k-$95k, based on experience and level of skill.

EQUAL OPPORTUNITIES EMPLOYER

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, age or protected veteran status.

If you feel you have the necessary skills and experience and want to join a great team, please click on the Apply button!