Technical Support Premise Technician

Job Description

Job Description

Full-time career opportunity with full benefits package!

 

Job Description:

The Technical Support Premise Technician is responsible for providing on-site Internet, Voice and TV Support and repair to our subscribers. This includes ensuring the reliability and functionality of communication systems to deliver high-quality services to customers.

 

Responsibilities:

• Provide technical support to Voice, Internet and TV subscribers through troubleshooting hardware and software problems.
• Install, upgrade and replace customer premise equipment.
• Provision customer premise equipment.
• Respond to service disruptions and outages.

 

Qualifications:

• High school diploma or equivalent; additional technical certifications or a degree in a related field is a plus.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.

 

Physical Requirements:

This role may require the ability to lift and carry heavy equipment, work in confined spaces, and perform tasks at heights.

 

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• Access to the latest technologies and tools in the industry.

 

 

Drug Test, Background Check, and Valid Driver's License Required
Equal Opportunity Employer