IT Service Desk Lead - NIH Support, Hybrid

General Dynamics - IT

General Dynamics - IT seeks an IT Service Desk Team Lead in Bethesda, MD to deliver high-quality IT phone and remote support to NIH users. You will troubleshoot hardware and software issues, log incidents, and mentor a multi-vendor team while adhering to NIH SOPs. Requires an associates degree with 3+ years’ experience and ServiceNow, O365, VPN, and AD skills. Onsite with potential hybrid work; benefits include growth opportunities and comprehensive health plans. #J-18808-Ljbffr General Dynamics - IT

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