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Remote Premier Tech Support Engineer

Zoom

Austin, TX
  • Remote job

Zoom is seeking a Tier 2 Technical Support Engineer to support Premier customers with complex issues, combining email work and direct conversations. You will work with Tier 1 and Tier 3 engineers to resolve cases, maintaining high communication standards and technical depth across Zoom products. Applicants should have 5+ years in technical support for enterprise customers, strong network troubleshooting skills, and experience with video conferencing platforms like Zoom, Teams, or Slack. #J-18808-Ljbffr Zoom

Vacancy posted 2 days ago
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