Queen Mary Hotel - Barista

Food Service Crew Member

Join the legendary Queen Mary as a Food Service Crew Member and become part of a team dedicated to delivering exceptional culinary experiences in an iconic setting. In this dynamic, guest-facing role, you will execute high-quality food preparation and assembly, including crafting sandwiches, pizzas, and other menu offerings with precision and consistency. You will serve as a key contributor to daily operations by prepping and organizing ingredients in accordance with food safety standards, operating the point-of-sale system to accurately process guest orders and transactions, and maintaining a clean, sanitary, and well-stocked service environment. Beyond operational execution, you will play an essential role in shaping the overall guest experience—providing attentive, friendly service, ensuring order accuracy, and upholding the hospitality standards that define the Queen Mary brand.

Barista

Are you passionate about creating the perfect cup and brightening someone's day with exceptional service? As a Barista, you'll be the energizing force behind our Cafe experience, where every interaction is an opportunity to craft both outstanding beverages and memorable moments. Your expertise will fuel our guests' days while driving our hotel's success in the competitive food and beverage landscape.

Key Skills/Responsibilities

Key Skills & Responsibilities:

• Coffee Craft Master: Create exceptional beverages with precision and artistry, following standard operating procedures to deliver consistent, high-quality products that exceed guest expectations every time.
• Guest Experience Champion: Respond to requests with a sense of urgency and genuine warmth, following up to ensure satisfaction, creating loyal customers who return again and again.
• Efficiency Expert: Maintain organized work areas and optimize workflow to maximize productivity during peak hours while never compromising quality.
• Financial Acumen: Handle cash transactions with accuracy and integrity, manage deposits, and contribute directly to revenue growth through exceptional service that drives repeat business.
• Operational Excellence: Excel at pre- and post-shift responsibilities, from stocking service stations to ensuring everything runs seamlessly for the next shift.
• Brand Ambassador: Represent our hotel with professionalism and enthusiasm, maintaining the highest standards in appearance and customer interaction.

Education & Experience

• 6 months of food & beverage customer service experience, including cash handling (previous barista experience is a major plus!).
• Incredibly friendly, customer-centric attitude with a natural love for connecting with people.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.