Patient Services Representative / Medical Assistant - ADVENT - Vernon Hills, Illinois, United States

Full-time

Description

Rediscover Purpose with ADVENT At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.

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Now Hiring: Patient Services Representative / Medical Assistant

Locations: Vernon Hills and Northbrook

As a Medical Assistant / Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.

What You’ll Do as a Medical Assistant / Patient Services Representative:

• Play a key role in delivering exceptional hands-on care while supporting a positive, team-oriented clinic environment


• Ensure a smooth and seamless patient experience throughout the day


• Collaborate closely with clinical staff to support quality care


• Room patients and accurately document medical history and vitals in the EMR


• Assist in procedures with Physicians


• Safety and sanitation of rooms and equipment


• Welcome patients warmly and assist with scheduling needs


• Schedule appointments and manage patient flow for a smooth clinic experience


• Answer incoming calls and provide overflow support to the call center as needed


• Open and close the clinic following established protocols


• Ensure proper documentation, process payments, and support daily clinic operations


• Order medical supplies and pharmaceuticals as needed


• Onboard and train new staff


• Provide support to our market clinics as needed

What You Bring:

• Previous experience in a medical or healthcare setting preferred


• Medical Assistant certification preferred or minimum of 1 year experience


• Strong time management skills and the ability to multitask effectively


• Experience working with performance-based goals or metrics


• A customer-first mindset and excellent communication skills


• Tech-savvy with experience in Microsoft Office and Electronic Health Records


• High attention to detail and accuracy


• A problem-solver who thrives in a fast-paced environment


• A positive, team-oriented attitude and strong work ethic


• Valid driver license

Why Choose ADVENT:

• 16+ days PTO (prorated first year) + paid holidays


• Health, dental, and vision coverage with employer-paid HRA


• 401k match & life insurance


• A culture that values solutions and encourages growth


• Convenient Monday-Friday schedule, Enjoy weekends and evenings for yourself!


• This is a full-time 32-40 hr/week flex position


• Monday-Friday 8:00AM-4:30PM 

Explore more at: ADVENT Careers Website

Salary Description

$18-26/hr