Lead UX Designer

Position: Lead UI/UX Designer

Position Location: Pittsburgh, PA, Strongsville, OH, Birmingham, AL, Dallas, TX and Phoenix, AZ

Hybrid role, 3 days in office.

Acceptable time zone(s): Tech Hubs

Days of the week: Monday-Friday

Working Hours: Flexible 8-5 / 9-6

Intended length of Assignment: 6 Months to Hire

Contract to hire W2

Function of the Group : User experience for digital servicing solutions.

Initiatives/Projects: Shopping functionality

Industry background: User Experience, Design Strategy, or Human Centered Design background.

Team Dynamic: Team of 10 Designers.

Roles and Responsibilities:

• Balance design strategy with hands-on execution to ensure alignment with business objectives and user needs across multiple product areas
• Identify problems and goals, map user flows, and prototype interactions
• Promote relationships across teams, through shared roadmaps and a unified vision for customer-focused outcomes; guide and mentor designers by creating design objectives, goals and delivery timelines
• Design frameworks, systems, and components that aim to deliver consistent UX across a range of user touchpoints
• Apply your UI and UX skills to an established product
• Drive continuity between UX prototypes and end-user experience; monitor and review development execution and design approvals
• Support user observation, research, and analysis to understand the challenges of our customers
• Use quantitative and qualitative data to inform design decisions

Must Have Technical Skills:

• Expert in FIGMA
• Working knowledge of Jira, Confluence, SharePoint
• Submit portfolio with resume

Flex Skills/Nice to Have:

• Design strategy
• User Mapping

Education/Certifications : Bachelor’s required.

Interview Process : Two Rounds: 1. 30 minutes interview 2. 1 hour portfolio review