Senior Director, Virtual Health

We are so glad you are interested in joining Sutter Health!

Organization:

SHSO-Sutter Health System Office-Valley

Position Overview:

* ***This hybrid role requires regular attendance at the assigned work location, participation in onsite meetings and events as needed, and adherence to Sutter's remote work expectations; base pay is aligned to the applicable geographic compensation market based on the assigned Sutter location (California residents) or home zip code (non-California residents).****

Provides executive leadership for the strategic planning, operational performance, business development, and service delivery functions. This leader is accountable for developing and executing strategies that advance quality, service excellence, affordability, growth, and operational effectiveness while ensuring alignment with Sutter Health's enterprise priorities. Will maintain a working knowledge of telehealth policy, platforms, and digital health trends.

The role integrates operations management, healthcare product and service development, business planning, physician practice operations, financial stewardship, and continuous improvement initiatives to support sustainable growth and exceptional patient outcomes. The incumbent partners closely with physician leaders, service line executives, regional leadership teams, and system stakeholders to identify opportunities, develop innovative solutions, and implement initiatives that drive organizational performance and strategic objectives.

This individual will maintain a working knowledge of telehealth policy and regulation to guide virtual health programs and projects. Will collaborate with executive leaders and sponsors, operations, medical groups, service lines, informatics, and digital teams. Possesses Healthcare Systems knowledge: Strong grasp of clinical operations, care delivery models, and healthcare regulations (e.g., HIPAA, CMS). And has the ability to leverage Virtual Care experience in telehealth platforms, remote monitoring, and digital health trends. Preferred- Certifications in digital health, telemedicine, or healthcare leadership (e.g., CPHIMS, FACHE, CMPE, Telehealth Certification Institute credentials).

Job Description :

****Please Note: While this position is listed as hybrid, regular in-office attendance is required. Candidates should be prepared to commute to the office in California on a consistent basis to support team collaboration and business needs.****

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

• Bachelor's degree in Healthcare Administration, Business Administration, Hospital Administration, Public Administration, or a related field

TYPICAL EXPERIENCE:

• 8 recent relevant experience

Demonstrated proficiency in:

• Strategic Planning & Execution
• Operations Management
• Financial Management
• Change Management
• Continuous Improvement
• Relationship Management
• Talent Management
• Creative Problem Solving
• Risk Management
• Decision Making
• Communication
• Inclusive Leadership
• Community Engagement
• Digital Fluency
• Accountability and Inspirational Leadership

SKILLS AND KNOWLEDGE:

• Progressively responsible healthcare leadership experience.
• Experience in healthcare operations, strategic planning, business development, physician practice management, healthcare products and services, and organizational leadership.
• Demonstrated success leading complex, multi-functional initiatives within an integrated healthcare delivery system
• Expert knowledge of healthcare operations, strategic planning, business development, and healthcare service delivery.
• Advanced understanding of physician group operations, ambulatory care, patient care financing, managed care, and healthcare administration.
• Strong financial acumen with experience managing budgets, forecasting, business cases, and growth investments.
• Expertise in relationship management, change leadership, and organizational transformation.
• Exceptional communication, presentation, facilitation, and executive influencing skills.
• Proven ability to lead teams, manage complexity, build consensus, and drive results.

These Principal Accountabilities, Requirements and Qualifications are not exhaustive, but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development).

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Monday - Friday

Weekend Requirements:

As Needed

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Sutter Health is an equal opportunity employer EOE/M/F/Disability/Veterans.

Pay Range is $200,096.00 to $320,153.60 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidate’s experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Health’s comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.