Server/Bartender

Hilton Chicago

DESCRIPTION

Job Summary

We are seeking a friendly, professional, and detail-oriented Restaurant Server to join our team. The ideal candidate will be responsible for taking food and beverage orders, providing knowledgeable menu guidance, processing payments, and ensuring an exceptional guest experience. This role requires a hospitable demeanor, attention to cleanliness, and the ability to work collaboratively with both front-of-house and kitchen staff.

Key Responsibilities

Greet guests warmly and maintain a friendly, positive attitude throughout their visit
Demonstrate in-depth knowledge of the menu, answer guest inquiries, and make thoughtful recommendations
Accurately take and communicate food and beverage orders to the kitchen
Prepare and deliver beverages and food items in a timely manner
Process guest payments accurately and with integrity
Keep service stations clean, organized, and well-stocked at all times
Maintain high levels of internal and external customer service
Follow all health, safety, and sanitation procedures in compliance with company and legal standards
Provide attentive, courteous, and efficient service to ensure guest satisfaction
Proactively minimize safety risks by adhering to all safety guidelines
Maintain punctual and regular attendance
Comply with all company policies and procedures
Assist team members and other departments as needed
Perform additional duties as assigned by management

Qualifications

Minimum of 1 year of experience in a similar role, or an equivalent combination of education and experience
Hotel food & beverage experience strongly preferred
Friendly, outgoing, and self-motivated personality with a strong attention to detail
Excellent communication and interpersonal skills
Ability to maintain a professional demeanor at all times

Physical Requirements

Must be able to work in an indoor restaurant environment
Must be able to stand or walk for extended periods of time
Frequent lifting and carrying of items up to 25 lbs ; occasional lifting up to 50 lbs
Regularly required to bend, stoop, kneel, crouch, or crawl
Must be able to operate standard restaurant and office equipment

Additional Information

A consistently hospitable demeanor is required throughout every shift
The hotel operates 24/7 , including weekends and holidays; scheduling is based on business needs
Job description is subject to change and may not include every task or responsibility
Employment is at-will , meaning either the employee or the hotel may end the employment relationship at any time, with or without cause or notice, as permitted by law
Reasonable accommodations may be made for qualified individuals to perform essential job functions

Join Our Team!

If you are passionate about hospitality and enjoy creating exceptional guest experiences, we encourage you to apply.

REQUIREMENTS

Previous food service or hospitality experience preferred
Ability to stand and move frequently
Strong communication and customer service skills
Reliable and punctual & Available early mornings and evenings

Apply

Vacancy posted 4 days ago

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