Account Receivable Specialist

Account Receivable Specialist

Copay is currently looking to hire an Account Receivable Specialist. This position falls under our Finance and Accounting line of business and is located in Brentwood, TN. In this role, you will be responsible for processing receivables, resolving account issues, and ensuring the accuracy of financial transactions and customer accounts. You will report directly to Supervisor Accounting Operation and regularly collaborate with Collections, Treasury, and Customer Support teams.

Role Responsibilities

• Monitoring shared mailboxes and processing requests in a timely manner
• Applying manual CDN ACH electronic payments
• Proactively matching invoices to prepayments to reduce outstanding receivables
• Researching and validating customer credits for refund eligibility
• Creating upload files and documentation for customer refunds
• Performing account maintenance to ensure balanced refund payments
• Researching and resolving customer accounts receivable issues
• Maintaining records, files, and backup documentation related to receivable adjustments

Qualifications & Skills

• High school diploma or GED (required)
• 12 years of experience in accounts receivable, payment application, customer service, or a related field
• Proficiency with 10-key by touch and general data entry aptitude
• Familiarity with Comdata, GEAC, and Microsoft 365 is a plus
• Strong interpersonal, organizational, and communication skills
• Ability to prioritize multiple tasks and work efficiently in a fast-paced, team-oriented environment
• Accurate record-keeping and attention to detail

Benefits & Perks

• Medical, Dental & Vision benefits available the 1st month after hire
• Automatic enrollment into our 401k plan (subject to eligibility requirements)
• Virtual fitness classes offered company-wide
• Robust PTO offerings including: major holidays, vacation, sick, personal, & volunteer time
• Employee discounts with major providers (i.e., wireless, gym, car rental, etc.)
• Philanthropic support with both local and national organizations
• Fun culture with company-wide contests and prizes

Copay is an Equal Opportunity Employer. Copay provides equal employment opportunities to all employees and applicants without regard to race, color, gender (including pregnancy), religion, national origin, ancestry, disability, age, sexual orientation, gender identity or expression, marital status, language, ancestry, genetic information, veteran and/or military status or any other group status protected by federal or local law. If you require reasonable accommodation for the application and/or interview process, please notify a representative of the Human Resources Department.