Airport Ramp Marshall

Job Description

Job Description

Airport Ramp Marshall

Department: Airport RTT

Reports to: Airport Manager

Status: Non-Exempt

1. Job Purpose/Objective:

Starting at $18/ Hr

As a Airport Ramp Marshall with Roberts Hawaii, you will be a front-line member of the team, greeting all passengers at Kahului Airport. This individual will represent the company in a professional manner, sharing the Spirit of Aloha in all their interactions. Ramp Operations are a very important part of the operation in maintaining safety and direction surrounding an aircraft surroundings. Working in a constant high level of noise and traffic movement.

2. Essential Job Functions:

Incumbent may perform any or all of the following:

• Be in proper uniform and check schedule daily, Check airport arrivals to ensure flight is on time and/or delayed.
• Be at assigned station and/or gate as directed to meet / greet passengers.
• Provide efficient service and meaningful experiences for our visitors.
• Understanding AOA ramp requirements and maintaining safety
• Provide chain of direction in a constant noisy, traffic environment
• Assuring all guests offload stairways from aircraft in a Safe timely manner (3point of contact)
• Monitoring/Controlling NO phone usage and large amount of guests in a sterile area
• In an emergency ramp personnel and Security to assure all pax are moved from sterile area
• Aware of Traffic movement, Jet Blast on ramp
• Performs other duties as assigned

3. Essential Skills (Minimum qualifications individual must possess when entering position) – i.e. skillsets, education, certifications, etc.

• High School Diploma or equivalent.
• Minimum 18 years of age.
• Fluency in English both verbal and written.
• Provide legible communication and directions.
• Customer services experience; or a combination of education and experience
• Work flexible shifts – weekends, evenings, holidays
• Able to adjust to changing schedules
• Interact professionally with all individuals – passengers, vendors, agents, clients, etc.
• Able to work in all weather conditions
• Alert, aware, quick response, standing for long periods of time
• Able to pass Ramp Operation Requirements for Badging
• Understand the Safety, Confidentiality, and privacy of Aircrafts (NO Phone Usage), reacts to

4.  Working Conditions/Job Environment

• Outdoor Ramp environment
• General Airport Sterile Areas (AOA)
• Sedentary work - able to lift 5 pounds as necessary onsite
• Ability to work long hours and stand for extended periods of time
• Frequently lifting and reaching
• Occasionally pushing, pulling, bending

The information on this description has been designed to indicate the general nature and level of work performed by an employee in this classification.  It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job.  Management has the right to add to, revise, or delete information in this description.  Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.

EOE/M/F/Vet/Disabilities