Rental Delivery Driver I CDLA - Plymouth, MA

Rental Delivery Driver IWith a career at The Home Depot, you can be yourself and also be part of something bigger.Schedule is Tuesday - Saturday.Hoisting license required.Position Purpose:The Rental Delivery Driver I (RDDI) has a CDL-A license and operates medium to heavy-duty pickup trucks with delivery trailers. This driver delivers rental equipment to our customers and is knowledgeable in the basic operation of the equipment they deliver. The driver provides basic operational training on the proper and appropriate use to the customer. Additionally, the Rental Delivery Driver I is responsible for verifying the equipment is clean and operational prior to and after each delivery. Demonstrates high-quality customer service standards for delivery service.Key Responsibilities:10% - Administrative/Business Duties - Utilizes company technology platform to document all work performed. Accurately obtains required signatures on rental contracts. Remains current on local licensing and safety requirements. Maintains professionalism in appearance, dress, and personal conduct. Performs other duties assigned by the Regional Rental Manager (RRM), Rental Field Operations Manager (RFOM), Rental Operations Supervisor, or authorized personnel.20% - Deploy Equipment to Store Locations - Assists with the deployment of new equipment to store locations, including performing PDIs, delivering to the store, and training store associates on the operation of the equipment. Completes proper check-in and check-out procedures for equipment at store locations.10% - Maintain Parts Inventory - Maintains accurate parts and fleet inventories through proper documentation and transfers in appropriate systems.60% - Operates Assigned Truck and Makes Delivery - Operate semi tractor-trailer with 53' flatbed trailer and class 7 straight truck commercial motor vehicle & retriever unit to deliver equipment to customers. Loads and unloads equipment on trailer or flatbed truck, including proper securing and tie-down of equipment. Performs local deliveries and pick-ups of rental equipment to and from customer job sites. Demonstrates proper and safe equipment operation to customers at the point of delivery.Direct Manager/Direct Reports:This position reports to the Rental Operations Supervisor or Regional Rental ManagerThis position has 0 direct reportsTravel Requirements:Typically requires overnight travel less than 10% of the time.Physical Requirements:Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, and lifting material or equipment, some of which may be heavy or awkward.Working Conditions:Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes that cause noticeable discomfort or a moderate risk of accident or illness.Minimum Qualifications:Must be legally permitted to work in the United States.Must be twenty-one years of age or older.Valid Class A Commercial Drivers License (CDL-A).Valid DOT Physical Examination (Medical Card)1-year commercial motor vehicle driving experience within the previous 5 years.Safe driving record - Clean MVRKnowledge of and/or experience driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areasKnowledge of local major and minor roadways and the ability to effectively use maps and directions for efficient delivery routingWorking understanding of safe load securement, tie-downs, and transportWorking knowledge and understanding of Motor Carrier Safety regulations/DOT guidelinesStrong work ethicAbility to work effectively with different personality types and all levels of associatesWorking knowledge of handheld technology (smartphone, laptop, tablet)Ability to operate in extreme outdoor working conditionsAbility to adapt to unforeseen circumstances, including weather, traffic, and othersAbility to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectationsPreferred Qualifications:Demonstrated ability to collaborate and work effectively with cross-functional teamsAbility to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiencesAbility to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customersExcellent written and verbal communication skillsOne (1) year of experience operating a commercial motor vehicle with a flatbed trailer within the previous 5 years.Experience in equipment rental industry (mechanical, driving, counter sales, customer service, etc.)Basic knowledge of compact construction equipment, including trenching and earthmoving machinesAbility to work independentlyAbility to define problems, collect data, establish facts, and draw valid conclusionsAbility to problem-solve and troubleshootMinimum Education:The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.Preferred Education:The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.Minimum Years of Work Experience:0Preferred Years of Work Experience:3Minimum Leadership Experience:No previous leadership experiencePreferred Leadership Experience:No previous leadership experienceCertifications:Class A CDL LicenseCompetencies:Action OrientedBeing ResilientBusiness InsightsCourageDecision QualityManages AmbiguityPersuadesCollaboratesDemonstrates Self AwarenessManages ComplexityOptimizes Work ProcessesValues DifferencesCommunicates EffectivelyCustomer FocusResourcefulnessStrategic MindsetFor California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:The pay range for this position is between $27.00 - $29.00