Help Desk Technician

4 years of wrestling with Subnetting taught you what good code feels like, and we want that instinct on our Help Desk Technician team. At $76,000 - $114,000, this Help Desk Technician seat rewards 4+ years in technology with autonomy, mentorship, and a long runway for growth. Key Responsibilities Stand up observability so Oracle sees failures before customers in SC do Write the Jira Service Management integration tests that catch regressions before Myrtle Beach, SC ships them Ensure code quality through automated linting, testing, and static analysis Ship the nimble VMware vSphere features that move Oracle's technology roadmap forward Keep Oracle's Hardware Troubleshooting CI under ten minutes so Myrtle Beach, SC engineers stay in flow Question the performance-driven Hardware Troubleshooting pattern everyone copied and propose something cleaner Support migration of on-premise services to cloud-native architecture Document technical decisions, architecture, and APIs for the broader org What You'll Bring A solid foundation in Subnetting, refined over 5+ years Fluency in Problem Solving earned the hard way, not just from a tutorial 5+ years navigating the politics that technology work attracts Flexibility to adapt your approach as business needs evolve At least 5 years building expertise within the technology space What began as two engineers and a whiteboard in Myrtle Beach is now Oracle, a no-ego team obsessed with getting Hardware Troubleshooting right. Curiosity outranks credentials on this technology team, so bring questions, not just answers. The $76,000 - $114,000 we offer comes attached to mentorship, a clear ladder, real benefits, and flexible part-time days you can plan around. The team just got the green light to hire, and this Help Desk Technician role is first up. #J-18808-Ljbffr