Director of Marketing

Job Description

Job Description

Compensation
$70,000 - $75,000 + Monthly, Quarterly, and Annual Bonuses

Monthly Bonuses (2): Revenue Achievement, Move-Ins
Quarterly (3): Resident Retention, Occupancy, NOI
Annually(1): Staff Retention

Summary
The Director of Marketing efficiently gives informative tours of the facility and explain the amenities, fees and services of Creekside Retirement Village. Provides quality service and assistance to the residents and guests of Creekside Retirement Village such as answering questions via phone or in person at windows, selling postage stamps, mailing packages, mini-mart purchases, etc.

Duties

• Professionally give informative tours, explaining the amenities, fee and services to guests inquiring about the facility
• Assemble brochure packets for the month, including newsletter
• Mail brochures to people interested in facility and keep record of who inquired
• Keep record of telephone follow-up calls
• Complete and mail weekly reports to corporate concerning traffic, notices, move-in, and move-outs
• Conduct move-in and move-out inspections with residents
• Go over the rental agreement with new resident
• Schedule and co-host with facility manager monthly new resident lunches
• Open and close office and all duties included in process
• Keep daily cash records from mini-mart, postage, etc. from cash register
• Keep an accurate accounting of the postage stamps and have them replaced as needed
• Greet and assist residents, resident’s family and general public
• Record resident and guest meals daily
• Balance money for mini-mart and record daily profit
• Assist residents and questionings in purchasing meal tickets, recording meal trays, guest tables, etc.
• Assist residents in postage meter needs, selling stamps, etc.
• Get evening meal entrées for tray requests
• Getting meal tray requests to the kitchen staff
• Know the procedure for handling a fire alarm and be able to act accordingly
• Write in daily log concerning incidents with residents, their welfare, etc.
• Fill out maintenance requests forms and get them to the maintenance department
• Getting to maintenance department any requests for new residents’ needs
• Answer incoming calls transferring calls or taking accurate messages
• Assist with bus driving (illness, vacations)

Qualifications

• Marketing background is very helpful, both in education and experience.
• Strong organizational skills, able to successfully take a project from idea to implementation.
• Demonstrate a warm and caring nature with a sincere interest in working with older adults.
• Show enthusiasm, a positive attitude and a neat/tidy appearance.
• Good listening skills
• Good driving record

Benefits
Cambridge Real Estate Services offers competitive wages, incentive bonuses, medical with an annual HSA employer-contribution to employees’ accounts of $4,400, dental, vision, and life insurance, long-term disability insurance, paid time off, paid holidays, floating holidays, tuition reimbursement, company events, 401k plan with a 100% match up to a 10% contribution. Benefits vary by position and hours worked.

Requirements
Applicants offered positions will be required to complete:

• Pre-employment background screening
• Drug Screening

About Us
Cambridge Real Estate Services manages multi-family housing developments in the Western US including affordable housing, conventional communities, and historic properties. Staffed by dedicated and responsive property management and maintenance professionals, we strive to exceed expectations.

EEO Policy
Cambridge Real Estate Services affirms and actively promotes the right of all individuals to equal opportunity in employment without regard to any protected basis, including race, color, sex, national origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression or any other status protected by law.
req# 26-74

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