Customer Service Representative

Call Center RepresentativeLocation: Indianapolis, IN Area Pay: $20.00 - $21.00 per hour (Based on Experience) Schedule: Monday-Friday, 8:00 AM-5:00 PM Start Date: Immediate OpeningLHH is actively seeking a Call Center Representative for an exciting opportunity with an established organization. This is an urgent hiring need for a customer-focused professional who thrives in a fast-paced environment and excels at account coordination, customer communication, and problem resolution.ResponsibilitiesRespond to customer and client inquiries via phone, email, and online platformsManage assigned accounts and drive timely resolution within established service level agreements (SLAs)Coordinate with internal teams and external business partners to facilitate account resolutionProcess payment requests and administrative documentation accuratelyMaintain detailed account updates and recordsProvide exceptional customer service while handling sensitive account informationCommunicate status updates and progress to clients in a timely mannerQualificationsMinimum 1 year of call center, customer service, dispatch, collections, or auto finance experience preferredAssociate degree preferred; Bachelor's degree is a plusStrong verbal and written communication skillsExcellent organizational and time management abilitiesAbility to multitask and prioritize in a high-volume environmentProficiency with Microsoft Office and customer management systemsDetail-oriented with strong problem-solving skillsPay Details: $20.00 to $21.00 per hour Search managed by: Melanie Lake Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: The California Fair Chance Act Los Angeles City Fair Chance Ordinance Los Angeles County Fair Chance Ordinance for Employers San Francisco Fair Chance Ordinance Military connected talent encouraged to apply