Hotel General Manager

Job Description

Job Description

The Hotel General Manager (GM) leads all aspects of the hotel’s operations, ensuring financial success, guest satisfaction, and team development while upholding our mission, vision, and values. This hands-on leadership role requires a proactive, self-starting individual with 24/7 availability to ensure excellence across all departments. Compensation:

$70,000 yearly

• Oversee budgets, maximize revenue, and manage financial records to achieve financial goals.
• Recruit, train, and mentor hotel staff, fostering a culture of growth and teamwork.
• Inspect guest rooms and back-of-house areas to ensure compliance with brand and company standards.
• Handle guest complaints and queries, promoting exceptional customer service.
• Lead staff training meetings and ensure operational checklists and safety protocols are followed.

• Previous experience as a hotel manager, assistant manager, or hotel department manager required
• High school diploma or GED required; advanced education in hospitality preferred.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employee must occasionally lift and/or move up to 25 pounds
• Ability to read, write, analyze, and interpret business correspondence, general business periodicals, professional journals, technical procedures, or governmental regulations

At ARK, our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes. Get on board with all things ARK!