HVAC Service Technician

Job Description

Job Description

You’re good at what you do. You take pride in your work. And you’re not interested in cutting corners just to hit a number.

If that sounds like you, keep reading.

Who We Are

Progressive Heating, Air & Plumbing has been serving the metro Atlanta area for decades, and we’ve built our reputation the right way. Honest work. Well-trained technicians. Customers who trust us enough to ask for the same tech by name.

We’re not interested in being the biggest shop in town. We’re focused on being the best. That means investing in our people, holding high standards, and creating a place where skilled technicians can build real careers, not just collect paychecks.

People come here looking for a job. They stay because they feel respected, supported, and challenged in the right ways.

Why Work at Progressive

• Competitive pay with clear expectations and performance opportunities
• 100% company-paid medical insurance
  • Health, dental, vision, life, short-term and long-term disability
• Work-life balance that’s real
  • PTO and paid holidays
  • Structured on-call rotation (no chaos, no surprises)
• 401(k) with company match
• Company-provided truck you can take home
  • Safe, fully stocked, and professionally maintained
• Modern tech
  • iPhone, iPad, and integrated software so your job is easier, not harder
• Top-of-the-line tools, parts, and supplies
• Paid training and development
  

Our Core Values

At Progressive, how you do the work matters just as much as the work itself.

• Accountability
• Courage
• Innovation
• Integrity
• Respect
• Teamwork

If those words matter to you, you’ll fit in here.

The Role

As a Service Technician, you’ll diagnose and repair residential heating and cooling systems while delivering an exceptional customer experience. You’ll help homeowners understand their options and make confident, informed decisions without pressure or gimmicks.

What You’ll Be Responsible For

• Diagnosing, repairing, and maintaining HVAC systems
• Communicating clearly with dispatch, management, parts, and installation teams
• Keeping your truck clean, organized, and fully stocked
• Completing paperwork accurately and on time
• Participating in the on-call rotation
• Maintaining a clean, professional appearance
• Following safety standards and company procedures
• Attending training to sharpen your technical and customer skills
• Maintaining required licenses and certifications (or being willing to obtain them, we’ll help)

What We’re Looking For

• Solid HVAC experience and technical competence
• Strong communication skills with customers and teammates
• A clean driving record
• Pride in your work and your reputation
• A team-first mindset
• The desire to grow, not coast

If you’re looking for more than just “another HVAC job” and want to be part of a company where your work actually matters, this could be the move you’ve been waiting for.

Take a few minutes to learn more about Progressive Heating, Air & Plumbing , then apply through our careers page. We’re selective on purpose. Our team and our customers deserve it.

Progressive Heating, Air & Plumbing is an Equal Opportunity Employer.