Grade Control Field Technician (Foursight Solutions)

Regional Grade Control Field Technician

Join the team with Foursight Solutions in the Asheville, NC area! Foursight Solutions, a TopCon Dealer, serves as our grade control division here at James River Equipment.

Our Regional Grade Control Field Technician is responsible for installing, inspecting, diagnosing, repairing, and maintaining construction grade control and machine technology equipment in the field and at the shop. This critical role is suited for an individual who understands our customers' uptime needs, and is willing to ensure their success.

As a Regional Grade Control Field Technician, your more typical responsibilities will include:

• Inspect, diagnose, repair, and maintain integrated and aftermarket grade control and machine technology equipment in the field and at the shop
• Perform duties primarily in Northern and Central VA (Manassas, Winchester, and Ashland store trade areas); assist with service coverage of other parts of Virginia as needed
• Perform system and component installation on customer and stock equipment
• Pre-deliver grade system-equipped machinery
• Plan and execute the sequence of repairs; request needed parts to complete job
• Maintain expert-level knowledge of all applicable products and repair procedures; act as support contact for technical questions on associated products
• Remotely support customers using prescribed diagnostic tools and communication platforms
• Communicate and coordinate directly with customers on work to be performed, including delivery of accurate repair estimates; provide timely updates
• Ensure proper record keeping practices are followed; complete work order write-ups in a timely, professional manner; track parts used during repairs and installs
• Maintain tools, supplies, and service truck
• Travel when required, but is frequency is limited
• Maintain a clean work area; care for and safeguard assets
• Uphold a high regard for safety
• Perform duties as assigned

As a Regional Grade Control Field Technician, you will be working out at customer locations (with occasional work required outside in varying weather conditions) to repair, conduct maintenance, and address any customer concerns or questions regarding equipment.

Qualifications include:

• Valid driver's license with clean driving record
• Excellent customer service skills
• Strong background in machine technology install or repair
• Experience operating and/or repairing heavy construction equipment is preferred
• Have a clear understanding of product applications, the phases of construction, and jobsite activities
• Organized individual with strong attention to detail
• Strong verbal and written communication skills
• High school diploma, vocational or technical degree, or equivalent work experience in a related field
• Ability to pass a background check and pre-employment drug screen
• Meet physical demands: Lift up to 50 pounds without assistance; maneuver around (bend, lay, crawl, etc.) heavy machinery
• Ability to work in various conditions: Jobsites, sometimes adverse weather conditions, hazardous settings or materials, and dirt/mud/grease

Above all, you'll be a reliable and friendly team player who has a natural aptitude for problem-solving and is eager to contribute to an established, growing company!

About the Benefits

In addition to a competitive hourly rate of pay (negotiable based on experience) as well as monthly technician incentive bonus eligibility, the successful candidate will receive:

• Extended health, dental, and vision insurance (day one of employment)
• Health savings account options
• Flexible spending account options
• Disability and life insurance
• 401k with employer match and profit share (after 90 days of employment)
• Annual tools and PPE allowance
• Paid time off and paid holidays
• Employee recognition rewards program
• Opportunities to attend a yearly cruise for top performers
• Opportunities for leadership and professional growth
• Quarterly group outings, company events, and employee recognition programs

Upon joining James River Equipment, you will be welcomed into a supportive, collaborative, and diverse team that takes pride in a job well done and is appreciated for the work they do.