Business Office Manager

Job Description

Job Description

Business Office Manager

Facility: MediLodge of Midland

We invite you to apply and be part of a team that truly values your contribution. We offer competitive wages and are committed to fostering a workplace where growth, teamwork, and patient-centered care are at the forefront. At the end of each day, knowing that you’ve made a meaningful impact in the lives of our residents will be your greatest reward.

Why MediLodge?

• Michigan’s Largest Provider of long-term care skilled nursing and short-term rehabilitation services.
• Employee Focus : We foster a positive culture where employees feel valued, trusted, and have opportunities for growth.
• Employee Recognition: Regular acknowledgement and celebration of individual and team achievements.
• Career Development: Opportunities for learning, training, and advancement to help you grow professionally.
• Michigan Award Winner: Recipient of the 2023 Michigan Employer of the Year Award through the MichiganWorks! Association.

Key Benefit Package Options?

• Medical Benefits : Affordable medical insurance options through Anthem Blue Cross Blue Shield.
• Additional Healthcare Benefits : Dental, vision, and prescription drug insurance options via leading insurance providers.
• Flexible Pay Options: Get paid daily, weekly, or bi-weekly through UKG Wallet.
• Benefits Concierge : Internal company assistance in understanding and utilizing your benefit options.
• Education Assistance : Tuition reimbursement and student loan repayment options.
• Retirement Savings with 401K.
• HSA and FSA options
• Unlimited Referral Bonuses .

Start a rewarding and stable career with MediLodge today!

Education/Experience:

• High School Diploma and Must possess a minimum of one (1) year experience in a Skilled Nursing Facility business office setting with specific billing/collecting and patient trust accounting experience. 
• Prior supervisor experience in a business office setting preferred. 

Job Functions: 

• Supervises the Business Office staff, including the Receptionist, the Assistant BOM (if applicable) and any other staff in the Nursing center business office.
• This position works closely with the Administrator, Central Billing Office, Regional Business Office Manager and Regional Director of Operations.
• Responsible for the supervision, hiring and training of the business office staff. 
• Responsible for all aspects of the resident trust accounting system, including security of patient funds.
• Oversees the patient billing system to ensure accuracy of census, patient account billing information, including coordination with other departments as necessary.
• Responsible for all patient related accounts receivable balances including Medicare, Medicaid, Insurance, Private and Other Payers to ensure timely billing and collections. 
• Responsible for ensuring collections of balances due from residents while in the facility.
• Manages the Medicaid pending application and conversion process to ensure timely resolution. 
• Responsible for month-end closing of billing system in accordance with company policy and timelines.
• Ensures patient bills and collection letters are processed accurately and timely. 
• Communicates with Central Billing Office with additional billing information to clear claim edits and rejections. 
• Coordinate responses to various audit requests. 
• All other duties as assigned. 

Knowledge/Skills/Abilities:

• Point Click Care (PCC) billing system experience preferred. 
• National Data Care Resident Funds Management System (RFMS) experience preferred.
• Experience using Excel, Power point, and Word.
• Ability to read, analyze and interpret complex documents. Ability to respond effectively to sensitive inquiries and complaints.