Front Desk Attendant

Job Description

Job Description

Lakewood Ranch Golf & Country Club is seeking a friendly, professional, and customer-focused Part-Time Front Desk Attendant to join our team. As the first point of contact for members and guests, you'll play an important role in creating a welcoming experience while providing exceptional customer service. This position is ideal for someone who enjoys interacting with people, is organized, and thrives in a fast-paced environment.

Evening and weekend availability is required.

Responsibilities

• Welcome members and guests in a warm, friendly, and professional manner.
• Answer incoming phone calls and direct inquiries appropriately.
• Assist with member check-in and provide information about club amenities, events, and services.
• Schedule reservations and assist with member requests.
• Process payments and maintain accurate records as needed.
• Keep the front desk and reception area clean, organized, and presentable.
• Communicate effectively with other departments to ensure a seamless member experience.
• Perform other administrative and customer service duties as assigned.

Qualifications

• Previous customer service, hospitality, receptionist, or front desk experience preferred.
• Excellent communication and interpersonal skills.
• Professional appearance and positive attitude.
• Strong organizational skills and attention to detail.
• Basic computer proficiency.
• Ability to multitask in a fast-paced environment.
• Dependable with a flexible schedule, including evenings, weekends, and holidays.