Server

Café Server Position

Under the general direction of the Café Manager, the server provides friendly, efficient, and professional service at the Honolulu Museum of Art café.

Opened in 1927, the Honolulu Museum of Art is a home for art and education created for the benefit of the entire community. Founder Anna Rice Cooke envisioned a museum that would bring people together through the power of art and "the deep intuitions that are common to all." The museum was conceived of as a place of meaningful exchange and dialogue, celebrating the diverse artistic and cultural traditions of Hawai'i's multi-ethnic population. From this founding intention grew the museum of today, with a world-class encyclopedic collection of more than 55,000 works of art, representing a stunning breadth of places and eras, from all corners of the globe and from the ancient past to the present day.

Minimum Qualifications

• High school diploma or equivalent.
• 2 to 3 years of prior experience serving customers in a restaurant and/or catering environment.
• Demonstrates broad knowledge of table service etiquette and food safety practices.
• Passionate about delivering exceptional customer experiences with a strong enthusiasm for food and beverage.
• Honesty, integrity, enthusiasm, perspective, and a strong work ethic supported by commitment and follow-through.
• Ability to apply common sense and judgement towards the daily functions and environment of the restaurant.
• Possesses excellent customer service skills, maintaining composure and a positive attitude under stress or customer demands.
• Ability to keep up with the pace of the kitchen, other staff, and customers.
• Ability to work within and support a diverse community of visitors, artists, and employees.

Desired Qualifications

• ServSafe or ANSI Food Handler certificate
• Working knowledge of digital point of sale systems, various cooking techniques, food safety practices, and table service etiquette.

Essential Duties

• Greets customers in a courteous, respectful, and welcoming manner as they are seated at a table, promotes daily specials, takes orders, and serves all food and beverages.
• Buss tables, cleans and sanitizes tables and chairs and resets for the next customer.
• Works with fellow Café staff to set up in the morning, perform regular deep cleaning of the dining area, and complete closing clean-up duties at the end of each shift.
• Prepares guests' beverages and desserts.
• Obtains and maintains a valid Liquor Server Certification (Liquor Server Card) issued by the Honolulu Liquor Commission.
• Ensures overall guest satisfaction.
• As necessary, serves as cashier, bartender, or catering staff in Café, coffee bar, and/or for special functions.
• Additional duties as assigned.
• Other duties as assigned.

Compensation

The Honolulu Museum of Art is committed to practicing salary transparency. The minimum salary for this position is $16.00 per hour, and this is a tipped position. Many factors are taken into consideration when setting pay, including education, experience, the external labor market, and internal equity. For PT employees, our benefits include:

• 20 hours of sick leave accrued per year, with a maximum bank of 55 hours
• Shop, Museum Café, and Art School discounts
• Onsite parking provided

Working Conditions and Atmosphere

• Lunch shifts Wednesday through Sunday, 10:00 a.m. – 4:00 p.m.
• Evening shifts Friday, 4:00 p.m. – 9:00 p.m., Thursday and Saturday evenings on occasion
• Catering and event shifts as necessary

Must be available for three to four shifts per week, one of those must be an evening shift. Event scheduling will be done in advance per server availability.

The HoMA Café is an indoor and outdoor space. The server will primarily work outside in the covered dining room through various weather conditions. Employees in this role are frequently exposed to hot water, potentially slippery floors, and cleaning chemicals.

Employee must be able to walk, stand, use stairs and climb a ladder, bend, stoop, kneel and crouch. Must be able to use arms, hands, and fingers to hold utensils and use sharp knives. Must be able to pick up, hold, carry, and lift overhead up to 50 pounds. Must be able to reach outward and overhead. Noise level is usually normal to occasionally loud; employee must have the ability to hear, listen and speak clearly, read, and comprehend instructions, short correspondence, and memos.

The employee must be able to fulfil all Essential Duties with or without a reasonable accommodation. This job description is not designed to cover or contain a comprehensive list of all activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.

EEOC Statement

HoMA welcomes people from all backgrounds and walks of life, and this is reflected in our diverse community of employees. We encourage applications from candidates across a wide variety of backgrounds, including, but not limited to, people of all races and ethnicities, people with disabilities, women, veterans, and all members of the LGBTQ+ community.

HoMA is proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. HoMA recruits, hires, trains, promotes, compensates, and administers all personnel actions and benefit programs without regard to race, color, ancestry, religion, sex, including pregnancy and gender identity and expression, national origin, age, disability, sexual orientation, reproductive health decisions, marital status, arrest and court record, citizenship, credit history, military and veteran service, victim of domestic violence or sexual abuse victim status, genetic information, or any other characteristic protected by applicable federal, state or local law.

The statements contained herein describe the scope of the responsibilities and essential functions of this position but should not be considered to be an all-inclusive listing of work duties and requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

HoMA maintains a policy of nondiscrimination in all employment practices and decisions, ensuring equal employment opportunities for all qualified individuals. This applies to both HoMA employees and applicants for employment with the Museum. Any form of harassment of any employee because of any protected status is also prohibited.