Ambulance Communication Center Manager

Location: Skokie, IL Type: Full-Time | 24/7 Operations Position Overview MedEx is hiring a Dispatch Manager to oversee the daily operations of our 24/7 ambulance communications center. This role demands flexibility, leadership, and a focus on delivering high-quality service in both emergency and non-emergency situations. The Dispatch Manager will: Lead and supervise dispatch personnel Coordinate emergent and inter-facility response activities Maintain compliance with operational and safety standards Foster strong communication across internal teams and with external partners Continuously improve dispatch processes and service delivery Report directly to the Communications Center Director Compensation: Salary is competitive and commensurate with experience Benefits: Relocation support and growth opportunities are available Required Qualifications Minimum of 5 years of EMS Communications Center management experience EMT-B or EMT-P license (preferred, not required) EMD certification (preferred, not required) Demonstrated leadership and organizational skills Excellent communication and decision-making abilities What MedEx Offers Sign-on bonus Competitive wages Medical, dental, and vision insurance through Blue Cross Blue Shield Paid time off (PTO) Disability insurance through AFLAC Tuition assistance 401(k) with company match Membership to NAEMT Supportive and respectful work environment MedEx is an Equal Opportunity / Affi All qualified applicants will receive consideration for employment without regard to disability, race, color, veteran status, religion, sex, or national origin. #J-18808-Ljbffr MedEx Ambulance Service Inc.